No, just surprised and someone could leave a torrent on upload 24/7, without a worry.

In reply to a post by superspeed:

When I am looking to buy something or pay for a service, I like to go into as much detail as I can. I also like to see real tests and read good or bad reviews from customers. I don't just buy something because one or two people say it's good.

It's a good idea, but you need to be able to weigh the amount of trust you place in the people whose reviews you read.

The louder someone squeals an opinion, the less I trust them. The more emphatic a point they attempt to make, the less I trust them. The calmer they are as they present facts and context, the more I trust them. The calmer they appear to approach resolution of a problem - the more I trust them and am willing to help. The more they rant unintelligibly, the more I ignore them. The more someone acts with cynicism or a hidden agenda, or a fixed mindset, the more I leave them alone.

The problem with *just* seeking out the bad reviews is that you tend to get the worst reviewers. It tends to be the people who are the worst at getting a solution because they can't accept help (or listen to the help offered), or who have the wrong expectations of what they're asking for.

What you really want to find are the people who had problems and got them solved -find out their experience of that process. Find the calm people.

That last one I posted is saying that Plusnet was faster than BT.

He probably wasn't saying that at all. He was probably saying that he didn't understand what his problem was, and was rushing to a conclusion before letting anyone calmly deal with the problem.

If I am going to commit to an 18 month contract with BT or Plusnet, I want to make sure I buy the right product. That is what thinkbroadband is all about.

True, but you need to learn who on here are worth listening to.

Not everyone should be given equal weighting.

Sorry, completely missed doing this between 8 and 10pm. I've just unpaused the same file and am getting 7.6MB/s currently. I'll set a reminder on my phone to test between 8 & 10 tomorrow night.

http://community.plus.net/wp-content/uploads/2012/11...

What about that support page Chris?

It was fair enough that it was line speed on 40/2, (Page last updated 23rd May 2011), but is it unlimited on 80/20? superspeed rightly needs to know, as upload throttling seems to be one of the issues with BT.

Edited by RobertoS (Tue 13-Nov-12 22:31:34)

On Value Fibre we provide on the 40/10 product (up to 38Mb down and up to 9.5Mb up) and Extra Fibre is the 80/20 product (up to 76Mb down and up to 19.5Mb up) assuming the line test supports these speeds.

The only upload speed limit is on Value Fibre where VPN is restricted, other than that it will perform at the line's capability.

I'm not sure what you mean by 'is it unlimited', I assumed you were referring to the speeds rather than usage allowance as the usage allowances include data up and down.

I'll flag the support page internally too as it obviously need looking at.

Edited by chrisparr (Tue 13-Nov-12 22:57:13)

You clearly haven't followed the link I have provided in three places, (with explanations), to the offending page.

It says upload on Fibre products is at Line speed at all times. It also says

�Line Speed depends on the type of broadband you have

�Fixed speed: up to 256Kb/s
�Max DSL: up to 448Kb/s
�Max DSL Premium: up to 832Kb/s*
�ADSL2/ADSL2+ Annex A: up to 1.3Mb/s**
�ADSL2+ Annex M: up to 2.5Mb/s***
�Fibre: up to 2Mb/s

Page last updated 23rd May 2011

Get a grip please, I'm trying to help with inaccuracies on your website that might deter some people. .

I see you have edited you post whilst I was replying, and adding that you will flag the page.

By "unlimited", yes I refer to speed, but there is a heck of a lot of difference between a table that says unlimited up to 2Mbps and one that should refer to to a 20Mbps product. It does not follow that it will still be unlimited on 20Mbps.

There's always plenty of spare capacity on upload so it never has to be restricted. But...

If you leave a torrent uploading at full speed you will find it compromises your download speeds because your computer has to send back Acks before the server sends the next lot of data. Even if you are on a leased line I'd suggest setting the torrent upload speed to well below the upload line speed!

In reply to a post by superspeed:

If they cap download why not the upload? Thats great but don't make sense.

It makes sense if you relate it back to PN having to purchase connectivity per second.

On download, their need is to control the volume of data used in busy-hour (8-10pm), and they do this by a) the 'stick' of throttling bulk protocols, and b) the 'carrot' of giving free, unthrottled, use overnight. Both carrot & stick work together to limit the download rate.

On upload, there is less need for them to control the busy hour. Upstream volumes tend to be a lower proportion during busy-hour, however the WBMC contracted bandwidths are symmetrical - so there is plenty of room. The 'carrot' still exists that continues to shift some of the volume, but it seems that the 'stick' just isn't needed.

I posted about BT on the BT forum, what my findings were but still in the dark.

I'm looking forward to seeing the BT support staff trying out some P2P tests for you

Here's the same file at 7.15pm tonight, I'll do one during the football too and post that up later.

http://community.plus.net/wp-content/uploads/2012/11...