Ok thanks I'm just going to say 40 down then. Lol

Nothing stopping you saying 40 Meg down

The issue is that there are two 40Mbps down products. 40/2 and 40/10.

Simples .

I nearly replied to your reply to me, with a little dig at your americanism, which is all XRaySpeX was doing. My post about BT-Plusnet was also semi-humourous, but semi-serious as well.

You aren't allowed a monopoly on humour .

I would like to thank scott from PN for calling me back today like he said, about my speed issues.

It seems to be as we thought, that I was on value fiber with 40 down. Reason for slow speeds.




Also I had another call today about a fault that was raised and now closed from another PN staff member. I can't remember there name. Thanks for calling about it.

Edited by deleted (Tue 18-Dec-12 19:26:31)

Yes, my point exactly.
I suspect that the 40/20 (or 20/40 whatever) in the OP might have been meant as 40/2 (2/40) but misreported somewhere along the line where a "0" has managed to stealthily creep in.

Yes that is sort of what I have done. Saves all the confusion.

In reply to a post by superspeed:

Saves all the confusion.

But is no fun.

I switched over to Plusnet a couple of months back when FTTC became available. The Open Reach guy appeared at dead-on the 08:00 on the day scheduled.

I explained the rather mixed wiring in this 40 year old house with extensions. He got it first time, fitted the socket, connected to modem etc. As we are at the end of a long, winding road (must be a song in that), at least 700 yards from the box, I wasn't expecting full 76 Mbps but 31 seemed fair enough.

Since then we have been plagued with intermittent disconnections, sometimes in the early hours when we are all shut down and asleep.

In all this Plusnet have acted impeccably, answered promptly, arranged revisits (and the guys from OR have turned up).

The problem hasn't been solved but I can't fault PN.

If the Mayans were wrong we will try again in the New Year.

So now you are fully on an 80/20 package from Plusnet, what sync speeds are you getting (or what IP Profiles)?

If you haven't unlocked your modem, the best thing is to run the BT Wholesale test and then progress on to the "further diagnostics" page.

I hope so. I just done a test. Can't copy and paste, so have uploaded it. Is that not short of what I should get?

I was quoted 50Mb down and 10.9Mb up


http://s6.postimage.org/fbxh2sby9/BT_speed_test_18_1...

Edited by deleted (Tue 18-Dec-12 22:40:24)