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  >> PlusNet plc


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Standard User deleted
(deleted) Thu 03-Jan-13 17:19:27
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
Then it should arrive tomorrow...Thanks...
Standard User deleted
(deleted) Fri 04-Jan-13 16:36:44
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
No show of router in todays post too...Not very impressed...frown
Standard User RobertoS
(sensei) Fri 04-Jan-13 18:08:34
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
I doubt if Royal Mail will deliver it tomorrow, but you should have it on Monday when you need it. What time does your post come.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


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Standard User deleted
(deleted) Mon 07-Jan-13 10:08:03
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
Waiting for the engineer for my AM appointment... FIngers crossed...
Standard User RobertoS
(sensei) Mon 07-Jan-13 10:29:33
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
But have you got the router?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Mon 07-Jan-13 10:48:37
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Re: Want to join Plusnet...


[re: RobertoS] [link to this post]
 
Waiting for the postman too...
Hope both turn up at the same time..

In any case PN support said engineer could do the job even if the router doesnt arrive. I got their text on thursday that router is in the post.
Standard User deleted
(deleted) Mon 07-Jan-13 12:34:52
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
I too am waiting for the engineer but have a pm appointment so he's not due until 1300 at the earliest.

I am assuming that the engineer goes to the PCP first??

BTW done one last speed test on the old ISP, see my sig below.
Standard User deleted
(deleted) Mon 07-Jan-13 13:53:07
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
Bad start...

I am fuming here... Took the day off and stayed at home...

No show from engineer .. Called PN at 1.30... According to engineer notes engineer couldnt get access to property...

I was home and nobody rang my bell.. Also nobody rang me on the number I gave...

This is ridiculous as I dont how long I will have to wait now...
Standard User deleted
(deleted) Mon 07-Jan-13 14:11:23
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
Not good abhijack frown

Did the router arrive?

I too am sat at home, the engineer will definitely not have that excuse either!!

Not sure if I should contact PN at this stage; only 1 hour into the 5 hour time slot...

You need to look at this link to see what to do about getting compensation for no-shows.
Standard User deleted
(deleted) Mon 07-Jan-13 14:14:47
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Re: Want to join Plusnet...


[re: deleted] [link to this post]
 
Have you confirmed with PN that the engineer has been given the correct address?
You never know...
But it does sound like an excuse to me. He probably drove past at speed and claimed he couldn't get access.
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