We're working on it, I'll update your ticket as soon as we've got a date.

Thanks again Chris.

Some good news.
PN have managed to bring appt forward to next monday.

Fingers crossed. Hope I get a more sensible engineer coming this time who will ring me if has any difficulty finding the right property.

Let's hope. Is it difficult to find?

I have never missed any posts.

Occasionally takeaway guys have gone to a set of flats which is at the beginning of the road just before my house.

It could be slightly confusing that flat name is K Court and the road K Close.

Edited by deleted (Wed 09-Jan-13 17:03:39)

I expect the postman knows about the confusing naming which is why your post arrives fine.
It may be worth asking PN if there's a chance to let OpenReach know about this and tell them to make sure they do try the righ tdoor this time? Or ask the people at the other flat if they can put a note on their door when you are expecting the engineer to install

"Dear BT Engineer, You are at the wrong house"

In reply to a post by Uilebheist:

Or ask the people at the other flat if they can put a note on their door when you are expecting the engineer to install

In reply to a post by jelv:

"Dear BT Engineer, You are at the wrong house"

lol..thanks... as its the flats i will have to put the note at the buzzer by the main door...

another funny option is to put a big welcome banner at the beginning of the road.. or even sitting at the bus stop by the road for the whole slot time waiting for a BT van...

Jokes apart I will try to check with Chris @ Pn whether he can pass this confusion to the engineer...

Edited by deleted (Wed 09-Jan-13 18:02:11)

Guys I am thinking of asking the engineer to set up a data extension cable about 5 - 6 metres long as my master socket is placed in conveniently in the hallway.. I had couple of queries about it...

1) Will it have any significant negative impact on net speeds by using a 6 m extension cable?

2) If I feel it has a negative effect on speed will I be able to discard the extension kit and plug in the modem directly to master socket easily?

No.

Yes.

Make sure Plusnet have ordered the "Home Wiring Solution" for you. Free, but if not ordered you might have a problem.