I'm not sure why you think we'd have contacts/influence. They are a competitor after all!

I've dropped an email to a personal contact I have there to find out who to talk to.

I've already given a link once in this topic to look up the RIPE information. When you take a block of IPs you have to put a lot of information on to the RIPE database and that includes the country code.

If you look at http://www.dnsstuff.com/tools#ipInformation/type=dom... you will see that 146.90.0.0 to 146.90.255.255 is clearly shown as being GB and has been since at least July 2011.

It is Sky that are at fault for not correctly looking at the RIPE information.

I know it fashionable to blame Plusnet for absolutely everything but your refusal to read the information people have given is getting tiresome.

The IPs Plusnet are allocating are all registered on the RIPE database as being GB.

The IPs AOL allocated were registered as being USA.

I get quite cross about things like this. I wish Plusnet staff spent all their time addressing issues that are actually their responsibility instead of bending over backwards to help customers who see Plusnet support as a soft touch when the support for the people who are responsible (Sky in this case) have told the user to go away.

In reply to a post by jelv:

The IPs AOL allocated were registered as being USA.

That's exactly the point. They may have been registered as being in the USA but they were actually in the UK. They are not country specific.

In reply to a post by KellyD:

I'm not sure why you think we'd have contacts/influence. They are a competitor after all!

Sky TV are absolutely not a competitor to Plusnet.

You write a letter to someone and you've put your address in say Cornwall on the back. You put it in the postbox. Royal Mail attempt to deliver it and the person at the other end says Cornwall isn't in the UK and tells the Royal Mail to return it so sender.

Is it Royal mail or the recipient that is at fault?

That is exactly what is happening here. Plusnet have given you a UK registered IP address, Sky are refusing to recognise it.

The point is that the RIPE database said they were in the USA.

You do realise that you've just totally destroyed your own argument? The Plusnet addresses not only are registered as being the the UK but were actually in the UK!

What I'm saying is that when the BBC had a similar problem, it was AOL (the ISP) who had to fix it.
This time Sky TV has the problem and the precedent set means that Plusnet (the ISP) should fix it.

Sorry.

I'm a soft touch!