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Stats from test socket...
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.073 / 6.475
Data Transferred (Sent/Received) [MB/MB]: 107,30 / 471,35
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 24,9 / 41,0
SN Margin (Up/Down) [dB]: 5,6 / 3,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 34 / 0
Loss of Signal (Local/Remote): 4 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 60 / 0
FEC Errors (Up/Down): 0 / 1.216
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
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Was O2 an ADSL MAX connection?
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Stats from test socket...
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1.073 / 6.475
Data Transferred (Sent/Received) [MB/MB]: 107,30 / 471,35
Output Power (Up/Down) [dBm]: 12,6 / 0,0
Line Attenuation (Up/Down) [dB]: 24,9 / 41,0
SN Margin (Up/Down) [dB]: 5,6 / 3,3
Looks like noise affecting the ADSL2+ frequencies somewhere between the NTE5 and the exchange - router might be at fault, though unlikely...
Push Plusnet to investigate further...
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Bandwidth (Up/Down) [kbps/kbps]: 1.073 / 6.475
Line Attenuation (Up/Down) [dB]: 24,9 / 41,0
SN Margin (Up/Down) [dB]: 5,6 / 3,3
Can you flip the ADSL mode to ADSL2 or G.dmt for comparison. That sync speed is a bit low for the attenuation as others have pointed out, despite the low target margin.
Sounds like PN are going to increase the target margin and cost you a bit of speed.
Can you confirm there are no wired extensions, bells, alarms etc on the wiring ?
--
Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics
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Not sure. Had it for several years. Only reason I changed was it started to drop connections in the last few months and their support was not pushing for resolution. Other than this O2 was fine for last 2 years or so.
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Only reason I changed was it started to drop connections in the last few months and their support was not pushing for resolution.
!!! 
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Nothing connected other the R11 and the phone.
The point of their investigation is to improve speed. I do not have stability issues so hope it does not slow things ...this is their comment "...you should be seeing the improvements today".
Regarding the modes I am using standard plusnet modem/router and cannot see option to switch. I have ordered a Billon 7800N but its not arrived yet.
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when the downstream SNR margin goes to 6 you'll know the changes are in place. The sync speed will reduce, but it's possible the throughput will improve if there were a lot of errors.
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Phil
MaxDSL - goes as fast as it can and doesn't read the line checker first.
MaxDSL diagnostics |
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Hi afsar,
Can you message me over your username and I'll take a look at that for you?
Chris
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update....
Just got my Billion 7800N delivered and go this connected instead of the plusnet device and the stats is 864 / 7442 kbps (sorry dont know how to get detail info yet). Download sync gone up by over 1000 but actual throughput remains the same 4.4 - 4.5 meg  .
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