In reply to a post by annie96:

Plusnet agents are saying it is no longer current.

OK, I'm not sure which bit is allegedly no longer current, but the bottom line as I understand it is that you can have the Pro add-on with the unlimited product if you really want it, but it is not recommended and you should try it without. As others have explained, there is no slowing down of any protocols, only prioritisation across the protocols if there is a conflict.

As per my other post: If you want to waste £5 per month to mess up your line it's still available for you to do so (only available after your connection becomes active).

In reply to a post by kasg:

In reply to a post by annie96:

Plusnet agents are saying it is no longer current.

OK, I'm not sure which bit is allegedly no longer current, but the bottom line as I understand it is that you can have the Pro add-on with the unlimited product if you really want it, but it is not recommended and you should try it without. As others have explained, there is no slowing down of any protocols, only prioritisation across the protocols if there is a conflict.

Some are saying that there is no traffic prioritisation on any current unlimited package for new customers & the pro addon is only for old customers on old packages. And one was saying he thinks it is current but not until after you sign up.

I just want Plusnet to decide which of their agents is correct. So that I can know whether it is an option or not If I decide I want it.

Have you read http://community.plus.net/blog/2012/12/21/its-unlimi... ?

Dave Tomlinson is the person who looks after the traffic management platform.

You don't need it and this is coming from someone who has the fibre unlimited package
The pro addon is not going to make no difference for the simple fact that peak times are not slowed down like they were on old packages.

The pro addon will not do anything because there is nothing for it to do on unlimted.

If it makes you feel better i am currently uploading a linux torrent at over 1MB's and can stream youtube and I-Player just fine so personly i do not see what this addon is going to do apart from waste £5 of our money for no reason.

I also game while uploading and downloading to without any problems and i am not just saying this for no reason, If there was any type of slowdowns or caps then i would be moaning like hell but the fact is things just work like there supose to without throwing £5 away for no reason.

Edited by deleted (Fri 08-Mar-13 18:13:58)

In reply to a post by annie96:

I just want Plusnet to decide which of their agents is correct. So that I can know whether it is an option or not If I decide I want it.

If you want, as a matter of principle, all of the Plusnet agents to say exactly the same thing, then that is your prerogative. One of the reps may come on here to clarify but, in the meantime, I think you now have the information you need.

In reply to a post by kasg:

In reply to a post by annie96:

I just want Plusnet to decide which of their agents is correct. So that I can know whether it is an option or not If I decide I want it.

If you want, as a matter of principle, all of the Plusnet agents to say exactly the same thing, then that is your prerogative. One of the reps may come on here to clarify but, in the meantime, I think you now have the information you need.

No. I want, as I have stated in the post you quoted to know which is the correct information. As such it is quite clear I do not have the information I need yet.

I meant that a number of posters have give you the information, I guess you do not consider it authoritative.

In reply to a post by annie96:

No. I want, as I have stated in the post you quoted to know which is the correct information. As such it is quite clear I do not have the information I need yet.

Even if Plusnet Pro is an option still, which it seems to be, does the fact that it doesn't fully opt you out of traffic prioritisation pose a problem to you?

In reply to a post by Oliver341:

does the fact that it doesn't fully opt you out of traffic prioritisation pose a problem to you?

Oh, I thought it did, I thought that was now the only thing it did, to the possible detriment of the customer's experience.