Doesn't that mean you could just cease the ADSL/FIbre service with Sky on the line and leave it with just the telephone service. Then migrate the phone service, then order fibre again?

I am perhaps guilty of a huge understatement:

In reply to a post by jelv:

Unfortunately although that should minimise down time it's far from being the cheapest option.

but I did realise there would be a large financial penalty!

My personal preference would be to cancel Sky Fibre then sign up to PlusNet Fibre & Phone in order to take advantage of the half price deals (which is hypothetical since I'm on ADSL).

think I might just go for that now, so fed up with waiting.
I can leave sky penalty free so will ask PlusNet for a new service and will just have to lose my existing number..its the only way out of Sky!

You shouldn't have to lose your number if you cancel the broadband and migrate the landline.

Thinking of this option too, as this seems to have been going on since December!

I wonder how long it would take for the Openreach systems to register the removal of the Sky FTTC so that PN could process the order?

In reply to a post by Oliver341:

You shouldn't have to lose your number if you cancel the broadband and migrate the landline.

would this mean I would be without broadband for a while, or could it be changed over on the same day without any interruption of service?

In reply to a post by vf12vf:

would this mean I would be without broadband for a while, or could it be changed over on the same day without any interruption of service?

It would mean a period without broadband, so you'd need to get a mobile dongle or something.

I spoke to Plusnet sales team yesterday as im currently with sky with fibre and looking to migrate. Initially the sales person was unaware of any problems with migrating from sky but liaised with the technical team.

There is currently no way of migrating from sky to Plusnet or any other isp. There is also no ETA on when this is going to be fixed. The blame was pointed directly at Sky for not releasing lines etc..

Guess im stuck with sky as paying £50 for a new line defeats the point of moving to save money! Also cant cancel sky and then move as the missus would go mental with no internet for a few weeks.

Who would have thought it was 2013 and migration issues are still present. Reminds me of the early LLU Adsl days...

Ah damn that is pretty silly hopefully Ofcom can make the migration of fibre a little bit more easier in the near future.