I've sent you IMs with the details.

Correct - I've sent him that link

I just tried to sign up and as my address isn't listed it wouldn't let me (yes I did try manually entering my address) (

Try making sure the address you give matches the address shown on the bill from your last broadband and/or phone provider.

A large number of sites, (I don't know about Plusnet), don't have the necessary number of lines for correct addresses. Even when using postcode lookups they can miss out a line that is present on the relevant card address, and editing doesn't work.

For most purposes it doesn't matter, but when a comparison is involved it's deadlock.

In reply to a post by RobertoS:

Even when using postcode lookups they can miss out a line that is present on the relevant card address, and editing doesn't work.

For most purposes it doesn't matter, but when a comparison is involved it's deadlock.

This is certainly true with my address; the Post Office database has a different post code to the Borough Council database! In fact I had to use the Borough Council's interpretation of my post code for PayPal as it wouldn't accept the one that I normally use from the Post Office database. Which one is correct is anyone�s guess!! So I just try one first and if that one doesn't work I use the other one!

In reply to a post by RobertoS:

A large number of sites, (I don't know about Plusnet), don't have the necessary number of lines for correct addresses. Even when using postcode lookups they can miss out a line that is present on the relevant card address, and editing doesn't work.

The fields in the Edit Details section of the PlusNet control panel are:

House Number
Street
Town
County
Postcode

Many smaller places have both a village and a postal town, so the above fields are not sufficient.

In reply to a post by Oliver341:

In reply to a post by RobertoS:

A large number of sites, (I don't know about Plusnet), don't have the necessary number of lines for correct addresses. Even when using postcode lookups they can miss out a line that is present on the relevant card address, and editing doesn't work.

The fields in the Edit Details section of the PlusNet control panel are:

House Number
Street
Town
County
Postcode

Many smaller places have both a village and a postal town, so the above fields are not sufficient.

Exactly. I probably didn't have a problem because I signed up over the phone.

I need:- No.; Street; District; County; Postcode.

The same address but without a district and with a different postcode, (still SK), is six miles away on the other side of Stockport. Even correctly addressed post can still go to the wrong one, though rarely since the postcode "red barline" system came in.

It shouldn't need county as that is not part of the postal address. However, the village/district is essential and many sites miss it. Apart from that bit I share an address with a corner shop about 3 miles away, which is enormous fun

I wonder though whether or not the county is included in the billing address comparison. I expect it depends on the intelligence of the coder at each company.