Hope you're back online now...

I wonder how the OP has got on.

Well guy's, Bt engineer didn't turn up, which to be honest I didn't think he would as this was a fibre to fibre migration, I was hoping he would as I wanted the white Openreach modem changing due to being one of the very first ones they had problems with, Looks like good old flee Bay if I want later revision one, unless anyone knows how to get them to swap it for free?, well it wouldn't be free as it's already been paid for in the swap over.

Anyways I'd unplugged everything in the morning and when I didn't see\hear from the engineer (just a call would have been nice) , I decided to connected everything back-up, noticed lost connection to my previous provider so tried PlusNet router, no connection after 15 min wait. Reset everything, this time internet light went green for 10mins then back to red, quick call to PlusNet and all sorted. I've know connected my Asus RT-N66U and at the moment download & upload speeds are slightly higher, suppose I'll have the wait a few days to see how things settle, is it best to leave modem and router well alone over the settling in period?

Edited by deleted (Mon 29-Apr-13 20:11:32)

I don't remember you telling us it was a fibre-fibre migration? Several of us could have told you there would be no engineer visit.

Anyway, you have it working . Unless you came from Sky or TalkTalk fibre I doubt if here is any real setting in period. If you want to play it safe, don't mess with the modem until at least Wednesday morning.

In reply to a post by RobertoS:

I don't remember you telling us it was a fibre-fibre migration? Several of us could have told you there would be no engineer visit.

I've mentioned it quite a number of times in my previous posts, which you have also replied too, but I suppose cannot keep track of them all
I really think PlusNet should make it clear that no engineer will be visiting your home for fibre to fibre migration, even though I didn't think one would turn up , I was told by email and on the phone an engineer is booked and to make sure someone was in. At the end of the day they should turn up to make sure all's working ok and to provide new equipment, which theoretically as been paid for in my new 18 month contract with another service provider.

Bt engineer didn't turn up, which to be honest I didn't think he would as this was a fibre to fibre migration, I was hoping he would as I wanted the white Openreach modem changing due to being one of the very first ones they had problems with

You should have had a replacement arranged by your previous ISP along with Openreach if it was one of the very early modems.

The training period isn't the same on Fibre, the DLM is a bit different so unless there's an issue you shouldn't see a substantial change in connection speed.

You should have had a replacement arranged by your previous ISP along with Openreach if it was one of the very early modems.

Well they haven't changed it since being installed in October 2010 , nor offered to when I've called them. Is there any way of getting this changed?

In reply to a post by Edge_Effect:

In reply to a post by RobertoS:

I don't remember you telling us it was a fibre-fibre migration? Several of us could have told you there would be no engineer visit.

I've mentioned it quite a number of times in my previous posts, which you have also replied too

Correction, you alluded to it in your first post and RobertoS didn't reply to that one.
Plus you mean "to" not "too" as "too" doesn't make sense.

Edited by deleted (Tue 30-Apr-13 18:49:13)

In reply to a post by BatBoy:

In reply to a post by Edge_Effect:

In reply to a post by RobertoS:

I don't remember you telling us it was a fibre-fibre migration? Several of us could have told you there would be no engineer visit.

I've mentioned it quite a number of times in my previous posts, which you have also replied too

Correction, you alluded to it in your first post and RobertoS didn't reply to that one.
Plus you mean "to" not "too" as "too" doesn't make sense.

Correction!! think you will find he did;
http://forums.thinkbroadband.com/plusnet/f/4227546-f...
http://forums.thinkbroadband.com/plusnet/f/4226338-c...

BTW, it's not smart nor clever to start pointing out someone else's spelling mistakes, so if you haven't got anything constructive to say please don't reply to any of my posts.

You should supply all relevant information in one post, not spread across different threads if you expect help. It's a bit much to ask others to keep track of all your threads.