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Standard User deleted
(deleted) Tue 14-May-13 12:28:24
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Re: Finding Plusnet Broadband only


[re: Chrysalis] [link to this post]
 
BT don't do broadband only. They gave me some nonsense that providing a phone package allows them to provide a better quality service. I pretty much laughed in the rep's face and they hung up on me.
Standard User XRaySpeX
(eat-sleep-adslguide) Tue 14-May-13 12:40:36
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Re: Finding Plusnet Broadband only


[re: deleted] [link to this post]
 
BT do do BB Only if you have BTw phone with someone else and you phone them up to order. Just don't advertise it on website.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC - BQM
Standard User deleted
(deleted) Tue 14-May-13 14:35:07
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Re: Finding Plusnet Broadband only


[re: XRaySpeX] [link to this post]
 
Well We're with the post office because it saves us a lot of money and we don't have mysterious numbers appearing on our bill which their CS refused to investigate.

I told the rep this and he refused to offer me any broadband-only deals. Besides, their prices are much higher than plusnet too.


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Standard User Apprentice
(knowledge is power) Tue 14-May-13 14:47:51
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Re: Finding Plusnet Broadband only


[re: Chrysalis] [link to this post]
 
Over the last few years PN were pretty upfront about their use of traffic/network management and provided you spent some time going through their website you would find it, like you I have found of late that looking for product packages or more in depth info seems to becoming more time consuming to find than it was some years ago ..... it is available but buried deeper within the web-pages tongue smile

Alastair

omadasafisho
Standard User deleted
(deleted) Tue 14-May-13 19:17:10
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Re: Finding Plusnet Broadband only


[re: Apprentice] [link to this post]
 
I can only think that Plusnet must be getting ready to ditch broadband only packages, or at very least evaluating the possibility of ditching them.

Why else would they run this test?
Standard User Chrysalis
(legend) Wed 15-May-13 11:45:20
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Re: Finding Plusnet Broadband only


[re: deleted] [link to this post]
 
correct but with BT it doesnt matter for me as I want a BT retail voice line anyway.

Any other isp I go with would have to be broadband only service.

BT Infinity 2 Since Dec 2012
Standard User Apprentice
(knowledge is power) Wed 15-May-13 15:27:54
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Re: Finding Plusnet Broadband only


[re: deleted] [link to this post]
 
Who knows?
Maybe the big boys have screwed up by offering BB so cheaply, in order to get a large customer base, that there is very little money in it for them,so they must think they can get more profit from the customer from the voice + line rental route.

Looks like the next phase for them to make money is to provide and offer on-line TV packages especially with a now growing base of customers taking up fibre connections where possible.

Alastair

omadasafisho
Standard User Chrysalis
(legend) Thu 16-May-13 12:15:08
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Re: Finding Plusnet Broadband only


[re: Apprentice] [link to this post]
 
A thoery I read also is that line rental has a margin big enough that it subsidises otherwise unproftable broadband, notice that line rental's continue to go up whilst broadband pricing is static.

BT Infinity 2 Since Dec 2012
Standard User Oliver341
(knowledge is power) Thu 16-May-13 17:24:06
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Re: Finding Plusnet Broadband only


[re: Chrysalis] [link to this post]
 
Yeah, I don't think they are banking on the calls making the money, the line rental (which in many cases costs more than the broadband now) is what makes the dough. So in effect the broadband becomes a loss leader for the line rental (can't see the likes of Talktalk offering £3.25 broadband for a year without the £14.95 line rental coming in).

Oliver.
Standard User Chrysalis
(legend) Fri 17-May-13 09:30:32
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Re: Finding Plusnet Broadband only


[re: Oliver341] [link to this post]
 
In reply to a post by Oliver341:
Yeah, I don't think they are banking on the calls making the money, the line rental (which in many cases costs more than the broadband now) is what makes the dough. So in effect the broadband becomes a loss leader for the line rental (can't see the likes of Talktalk offering £3.25 broadband for a year without the £14.95 line rental coming in).


thats my take on it also.

which is also why we never see half price line rental offers, the half price deals or free for X months is always only on the broadband subs,

So sky loss lead on broadband for tv (and now line rental).
and it seems isp's like plusnet which used to be broadband focused now are using broadband to get line rental subs.

BT Infinity 2 Since Dec 2012
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