In reply to a post by chrisparr:

- Your new direct debit is not yet active.

Is this still the case please?

It's 17 days since I requested the change.

It's been active for a while now, however we can't take the outstanding payment from it, hence asking you to contact our support team in order to make the payment via card.

In reply to a post by chrisparr:

we can't take the outstanding payment from it,

Why?

Speaking of price increases, I was seriously considering joining plusnet for the FTTC broadband only as I don't want to put my mom through the hassle of changing her BT service. I was a little bumbed there are never any offers on the broadband only option, but now the price has gone up as well.. *sigh*..

I guess that's "better" than hiding the fact that broadband-only packages even exist!

Wow! I missed that.

With this thread starting the way it did I thought the OP was just on about an extra £1.50 being taken from him.

Quite big percentage increases as well.

See here:

http://community.plus.net/forum/index.php/topic,1159...

Surprised a separate thread hasn't been started here to moan about it.

I wasn't aware of those price increases for Broadband only customers either, and I've got my own reasons for not wanting to switch line rental from BT to PlusNet, partly because it will work out more expensive than the deal we presently get with BT.

As FTTP is now available on my line I had hoped to be changing soon from PlusNets 'Unlimited' @ £9.99 per month and going on to their FTTP 'trial' which was to be charged at £19.99 per month (the same as FTTC Unlimited). This would have been provided at 80/20 down/up.

However, even though I've been with PlusNet for over 10 years, after just reading about the increase of £2.50 per month I'm now seriously reconsidering how BT Infinity will stack up against the PlusNet trial, bearing in mind that I would be able to get the service provided on a faster connection. I'm aware that I will have to pay PlusNet £33 to terminate the remaining 6 months of my present 'Unlimited' contract.

I'm not really sure how PlusNet can justify this move - it looks like us Broadband only customers are paying for all the half-price discounts PlusNet have been giving away lately.

If you read the Community post kasg links to, it becomes pretty clear they want to push people into line+broadband for the same reason as all the big boys make it even harder to have broadband only.

Yep, even Eclipse are cheaper now for BB only, no contract, on a Market 1 exchange if 50GB per month is sufficient...only £12 for activation and free router also...