If the OP had not said there was another thread about the same issue, which in my opinion should have no other meaning than a thread on these forums, (unless the other location is specifically cited), I would not have queried why he started this thread.
I think I unintentionally started a mobbing.
It did start with information that in one way or another had been requested by other posters, and I for one was pleased to see that information. He is also correct to say that he was advised by staff that he could do this in these circumstances.
I agree his multiple other threads and way of going about things with great verbosity is infuriating, when his particular issues could have been settled many days ago by his doing what several
Digital Care reps requested, but that is now water under the bridge. I suggest we let it all float away peacefully

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