I just had a look on the BT site out of curiosity to see how much they charge for a new phone line install. 40 quid, which is ok. But apparently this is a special online offer and it normally costs 130 quid. Blimey!

Many of the larger Telcos will now install a line "free of charge", of course there is a catch in that you have to take out with them a calls package,a broadband package, possibly/definitely a TV package with some, everything but the kitchen sink ..... for the time being,

Orbrey could you please keep an eye on my order and make sure everything goes through ok? My username is andysnod845. I just went ahead and ordered and I'll see what happens =).

Thanks.

Matt (orbrey) is now off for a while, I'll point one of the other guys from teh team in this direction tomorrow and they'll keep an eye on it.

Everything is looking fine, I can see that you've an engineer appointment for the 20th June 1pm - 6pm. Let us know how it goes.

Surprisingly my phone line became active yesterday with my new number and it is working fine =) so I assume no one will bother turning up tomorrow. I'll get someone to stay in just incase. Just waiting on the ADSL now.

A home visit shouldn't be needed for an ADSLx migration:).

Engineer turned up and changed the face plate (to one that is exactly the same only whiter ) and called someone to confirm it was working. So it's all sorted. =) Hopefully will have broadband sometime next week.

All connected today and everything's running fine =) but I do have a query about my sync speed. I'm not sure if it's just a coincidence but I seem to be capped at ADSL speeds. Wondering if someone could have a look and advise. I was estimated 12Mb. It's no big deal if it's all I can get but the upload definitely looks capped

Here are my stats (plugged into test socket to make sure my wiring wasn't effecting anything:

Bandwidth (Up/Down) [kbps/kbps]: 443 / 8.235

Output Power (Up/Down) [dBm]: 12,8 / 0,0

Line Attenuation (Up/Down) [dB]: 20,5 / 37,5

SN Margin (Up/Down) [dB]: 29,2 / 6,0

Edited by swervinc (Thu 27-Jun-13 21:21:55)

We really need to know the noise margins as well...

Looks like you'll need to contact PN and get the upstream sync uncapped - that is an ongoing problem with their ADSL2+ service which they don't seem able or willing to rectify for all end users