|
|
More information here and discussions on the community forums here.
jelv
Plusnet user since November 2001 - not sure for how much longer
|
|
|
|
You had be worried there - thought it was going to be about broadband only prices...
|
|
|
You had be worried there - thought it was going to be about broadband only prices...
It is.
We will be introducing a surcharge of £1.50 on all Value and Extra broadband and fibre optic broadband only products (where line rental and calling plans are not held with Plusnet).
If you are affected by this change, you can avoid this surcharge by taking Plusnet Home Phone.
Oliver.
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
There is already a surcharge on broadband only products
e.g. Essentials when with Home Phone is £5.99
Essentials when using another WLR provider is £8.49
|
|
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
|
|
|
There is already a surcharge on broadband only products
e.g. Essentials when with Home Phone is £5.99
Essentials when using another WLR provider is £8.49
But until now, existing customers were unaffected.
Oliver.
|
|
|
Aha - so those who start with both products but move the WLR away at a later point
|
|
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
|
|
|
No, my phone has always been with BT and my broadband with Plusnet since long before they started offering a phone service but I will be facing an increase.
jelv
Plusnet user since November 2001 - not sure for how much longer
|
|
|
No, my phone has always been with BT and my broadband with Plusnet since long before they started offering a phone service but I will be facing an increase.
So Essentials jumps from £5.99 to £7.49 but Unlimited stays at £9.99. It makes Essentials look less attractive relative to Unlimited now, but of course switching would involve a new contract at £12.49 so the £9.99 price is no longer attainable.
Oliver.
|
|
|
|
Me too. I'm a Market 1 customer with BT for phone and PlusNet for Broadband.
I don't want to move my phone rental to PlusNet as I would rather deal with BT directly for voice issues plus I can use indirect dial etc without restrictions.
As a Market 1 customer the reasons for staying with PlusNet seem to be getting less and less by the day - No free Wifi, no BT Sport, no innovation - just big ISP behavior without any of the big ISP benefits!
|
|
|
People on the (current) Essentials and Unlimited products are not affected by the monthly subscription surcharge, but they are affected by the increase in the notice period from 10 to 14 days and the increase in the broadband cease charge in the rare instances where it is applicable. (i.e. A true cease of all broadband connection to the premises).
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 51.8/16.8Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
|