For God's sake children.

I don't think you can call Plusnet calls cheap. I find Zen with line rental of £11.22 and calls at 0.1226p per min much cheaper. There is the plus of no tie-in, no call connection charge, per second billing and good customer service. The Home Talk Plus package with 5000 minutes is not much more expensive than line rental elsewhere and no 60 min call restriction of other anytime packages.
http://www.zen.co.uk/home-office/voice/phone-service...

The broadband is expensive though.

Which is why he is with Freeola for broadband, not Zen .

In reply to a post by jelv:

More information here and discussions on the community forums here.

Personally I do not see what the problem is if they put up the price of beer and cigarettes it�s not going to stop people from drinking and smoking?

I'm with plusnet never had an issue and I think what they give is good value for money and there investing more money to make it better. everything is going up but not getting better or value for money so I think a few quid more for your Broadband is the least of everyone worries�.

Yes I agree and am with Freeola for Broadband, though if Zen were cheaper I would probably put that with them also. When it comes to no tie-in and decent service, the choices are getting smaller. I can see the day when it's BT or LLU.

It's only the excitable members of this and Plusnet's own forums that are outraged by it.
All of which represent a minute fraction of Plusnet's near threequarter of a million subscribers.

As you say in the great scheme of things and price rises, an extra £1.5/month for most people is insignificant (parking in my nearest city for two hours is £4 for goodness sake).
Most people with the usual wife, 2.4 children, plus the dog will have far more urgent things to worry about in their lives.

Sure, there will be the odd few that storm off and they will spend considerably more than £1.5 of their presumably valuable time sorting out a new ISP together with all the resulting grief of a new connection not to mention the inevitable swaps that go wrong.

So most will simply not be bothered....

Yes. The superb Freeola customer service apart, I find the Freeola Family 40Gb package suits me much better than the 60Gb package I had from Plusnet, as it's un-metered between 7.00pm and 7.00am and all weekends. Very handy for Sky soccer, F1 and the Ashes on vipbox! - Once again there is no tie-in and free hosting to name just one of many freebies. They must be decent for me not to complain Bob lol.
http://freeola.com/broadband/

Edited by professor973 (Thu 01-Aug-13 21:36:52)

If they need more money for investment and paying off debt why don't they just charge the same for their products on market 2 & 3 exchanges as they do on market 1 exchanges, just as the other non LLU ISPs do.

Hmm interesting! I have a PAYG dialup with Freeola in case BB breaks. I didn't think of looking there when looking at alternatives to o2/sky. I have signed up to Plusnet ADSL unlimited + phone, with BB due to go live on 8/8/13. Do they (Freeola) include full hosting in that price with a proper something like cPanel? If so that would have been a hell of a saving on separate BB+phone and hosting for me. Yeh 40Gb would have been OK for me.

As an aside, once Plusnet tell me I am live and I connect router and it works, is that the point at which I need to tell o2 I'm done with their excellent service? So I get credited accordingly? DD just came out today for o2, but actual billing date always 14th of month. Obv I'll know not to cancel o2 DD until credit is through.