It's only the excitable members of this and Plusnet's own forums that are outraged by it.
Excuse me, but what are you talking about?
Should customers shut up and take it in the financial rear end?
It's 7% on line rental and 10% on the call package. Said package is supposed to save the customer money. The former is unavoidable, and I'll be surprised if its not BT's strategic model filtering down from above to line up with BT retail's line rental (i.e. less or no competition).
When you mean the members here and there, you mean the ones you have read, as opposed to the two or three people I know on PN's line rental. They're not exactly chuffed either (especially one who recently signed up to get away from BT's more expensive line rental).
If people don't watch, it'll be £1.50 every year, just like Sky telly. Only £1.50...then after a few years you realise it's 50-100% more than what it was.
Look at tit this way. Plusnet are selling an "unlimited" product for far less than most (probably the cheapest of the more reliable ISPs). Then all of a sudden there's a mad rush for the half-price for 12 months broadband. Their customer base expands and the new folk start downloading lots.
Who pays for the increased capacity requirements? (had an e-mail on just that today)
The existing users of course. Plusnet are expanding to Leeds to cope with the added customers (amongst other things). When you pay for others broadband as much as some do, perhaps you'll think before declaring others 'excitable'. It's common sense to chase the prices of things, especially when not getting the service that some get.
It's bad enough that BT all but control FTTx roll-out, and wholesale pricing, but they also control much of the retail side. I'm relatively lucky on Market 3 and with ADSL2+, but I have a friend on Market 1 and is lucky if he gets 1.5 Meg downstream. He's pays more than most of us for that.
"Not my problem" I hear you say.
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