In reply to a post by RobertoS:

In reply to a post by bpullen:

We shouldn't have been asked to pay a cessation fee.

Something squiffy there? "We" should be "You"? And are you saying if he had just said "Bye-Bye" at that time he wouldn't have been charged a broadband cease fee? That would be very strange .

s/We/You - You're right, I meant to say 'You'.

If he left at the time of the call then no, he shouldn't have had to pay a cessation charge. The line was already ceased.

Regards,

I had phoned them up saying I aint happy with price increasing in October from £9.99 to £11.49 and they gave me £1.50 discount applied for next 12 months to remain on £9.99. job done!

In reply to a post by adslmax:

I had phoned them up saying I aint happy with price increasing in October from £9.99 to £11.49 and they gave me £1.50 discount applied for next 12 months to remain on £9.99. job done!

Did they lock you in for another 12 months?

No, no contract

In reply to a post by adslmax:

No, no contract

Sounds good, hopefully others can get a similar deal.

In reply to a post by RobertoS:

Since when did you not know about how the links in these forums work?

You replied to FurballB, end of! Your post was a complete distraction and PITA. Please stop pleading ignorance of that.

Because he put put a post that started like this "If anybody wants to reduce their overall cost due to the plusnet price rise these deals are not to be sniffed at."

Anyway, I will say it again, who the hell made you a mod? shut up and just do what you are doing, I will reply to who I like when I like and if you don't like then that that is just bad luck

Edited by zyborg47 (Thu 08-Aug-13 23:05:52)

In reply to a post by bpullen:

In reply to a post by RobertoS:

The only question in my mind would be whether or not a £1.50 increase in line rental on a phone and broadband package would legally be classed as significantly detrimental enough to warrant a free get-out. As PlusNet seems to be classing it as such even that isn't an issue.

There is no £1.50 increase in line rental. There's either a £1.00 increase in line rental, a £1.50 increase in broadband subscription, a 50p increase in calling plan charges or a combination of the former. There are plenty of instances where none of these things apply. All customers are affected by the increase in cessation charges, increase in notice period and subtle changes to our privacy policy.

Regarding the 'get-out', this is taken from the email (already been quoted elsewhere I think):

"If, as a result of the changes in this email, you decide to terminate your affected service(s), you may do so without incurring the Early Termination Charge(s) that may otherwise be payable. If you wish to exercise this right you must contact us within 10 days of receiving this notification. You will still be liable for service charges up to the date of termination."

Regards,

Just another way for Bt to make even more money, they put their prices up and you all follow.

just like the energy cartel.

In reply to a post by bpullen:

In reply to a post by zyborg47:

sometimes it don't work out much cheaper, if you just have Fibre from plusnet then you pay a extra £2.50 just to have fibre, but they knock that off if you have their phone and fibre.

As a new customer, same applies for our copper products these days.

Regards,

Makes me glad I don't have line rental.

Some of us know where to find line rental for £11.22, with no tie-in or year up front!

Do you remember how grateful you were when after many months of you being scared to jump, I finally got you to switch to LLU?

Since when you have developed a bit of courage and ditched landline broadband, as that is right for you. I admire that. It was a big step.

I haven't changed - you have. You have become possibly the most prolific current spammer on these forums, forever jabbering on in the most inappropriate circumstances about how glad you are not to have a landline any more. Note what the person you replied to with the post I felt was just confusing the issue - Linky.

You help no-one. You just get in the way.

Edited by RobertoS (Fri 09-Aug-13 00:04:05)