In reply to a post by XRaySpeX:

Glad to hear that that you have come to a satisfactory conclusion and that you are staying with PN BB hosted on your BT Basic landline.

In reply to a post by RobertoS:

That's good. The reps that come here usually do manage to find a solution to issues of this kind.

I hope your circumstances improve. Good luck .

Thanks guys you've all been a great help.....

one question I'd like to know? If you bust over your 10GB limit before the end of the expiring month your speed is reduced to dial-up speeds.... why does that also include your unmetered access between the hours of 12am till 8am ...

I've always wanted to know that!

Edited by deleted (Fri 09-Aug-13 00:51:50)

In reply to a post by FurballB:

why does that also include your unmetered access between the hours of 12am till 8am

Why? Just cuz! That's just PN's choice & commercial decision.

They want to encourage you to buy more 5GB blocks or upgrade to Unlimited.

In reply to a post by XRaySpeX:

In reply to a post by FurballB:

why does that also include your unmetered access between the hours of 12am till 8am

Why? Just cuz! That's just PN's choice & commercial decision.

They want to encourage you to buy more 5GB blocks or upgrade to Unlimited.

Oh ok!....Not part of your 10 GB usage so it shouldn't be....
I just mainly use a Mifi if i get caught out....
speeds are pretty good these days.

Edited by deleted (Fri 09-Aug-13 03:15:54)

It does not help the thread to have these personal spats, all participants desist please.

Yeah you are right, I apologise, i thought I was just replying to someone who posted prices as this thread was about prices to start with, I think it have gone beyond that. also the message was linked to my user name.
TB needs to get better forum software.I still have no idea if FurballB wants to move because of price or because he don't want a contract.

I ditched landline because I can, not everyone is in that situation. One day i may go back if I see the need to get fibre. what annoys me is people who think I should have fibre and say that I am paying as much as I would if I went to fibre and got a phone line.

I just want to be out of bloated toads pockets.

It have been a stressful few months, I think I need a holiday, sadly I have still got 6 weeks at work before I the time off.

We're probably both a bit stressed at the moment. Hatchet buried .

Basically FurballB is in a 12-month term because of a BT Retail cockup when they took over his phone line from Primus. That that can screw up Plusnet broadband is craziness in Openreach's systems.

FurballB isn't affected by the PN price rises, but was hoping to get out of the contract because of the other contract changes, as might need to terminate it early anyway. A move to a monthly contract elsewhere would have been stress-relieving.

A suitable deal with PlusNet seems to have been sorted out by Bob Pullen.

I'm very very surprised we haven't re-contracted you, but I can't see any record of any offer on the account I thought was yours? Can you PM me your username and I'll double check the offer?

In fact, you weren't due to have a price increase anyway, so your service will just continue as normal.

Edited by chrisparr (Fri 09-Aug-13 11:36:00)

The offer is withdrawal because they told me it will remain the same price for unlimited ADSL2+ broadband only stay at £9.99

Edited by adslmax (Fri 09-Aug-13 12:13:50)

In reply to a post by adslmax:

The offer is withdrawal because they told me it will remain the same price for unlimited ADSL2+ broadband only stay at £9.99

Sounds like the CS agent cheered you up by saying you're getting a £1.50 discount, when you weren't getting a price increase anyway!

In reply to a post by RobertoS:

because of a BT Retail cockup when they took over his phone line from Primus.

Not necessarily! It could have been a condition of their offer to supply BT Basic or it could have been that the old # was not portable having not been originally issued by BT. We just don't know!

One of the anti-conditions of BT Basic is:

In reference to www.bt.com/includingyou/redesign2012/assets/downloads/BTBasic.pdf:

you may not be able to get BT Basic if you have any of the following:
� a phone service provided by another company