Well that is not what PN told me when I called before moving but I was still on BT line rental saver anyway.

Think you may be right though. I have found this very old post from an old PN rep called, P Richardson. 3rd post down. http://community.plus.net/forum/index.php/topic,6870...

Not that i'm bothered but PN staff really should know what they are talking about, as it will cost them lost sales. Maybe a Rep can confirm on here, as it's now 2013.

I hope the OP of that thread, didn't eat all the pies.

Edited by deleted (Sun 11-Aug-13 21:55:17)

Why are they ripped off? People got a choice, if they want Sky TV then they pay the prices, if they don't want to pay the prices, they don't get Sky Tv.

It is not a rip off, people know full well what they are paying before they sign anything.

What I said, was that high Sky TV prices and the profit from them allows silly BB prices, that would not be sustainable. Just like higher and higher LL prices to offset the cutthroat BB war. You should be paying a fair price for the service you take, not supplementing another. I don't pay Sky TV and would never do so again, but that does not stop me watching any of their channels I wish.

Edited by professor973 (Mon 12-Aug-13 13:27:14)

I initiated the switch to Zen today for landline rental because BT wouldn't renew the previous retention discount that I was getting on a contract with monthly billing - best BT could do was offer the up front £141 payment for the free evening and weekend package.

In reply to a post by superspeed:

PN can you not see how stupid this is and unfair? You should not be penalising customers just because they don't have a phone service with you. I have BT line rental saver and one of the reason I did not take your phone service, was because I can not use override providers.

Which provider? As far as I know you should be OK?

In reply to a post by superspeed:

Seems you like to tell lies as well.

No we don't, the announcement you've quoted from relates to completely different changes that were made back in June.

In reply to a post by superspeed:

Can you imagine if BT said, they were going to charge customers and extra £1.50 because they don't have broadband with BT. There would be an outcry and complaints into ofcom left right and centre.

BT have increased their prices in a not too dissimilar fashion numerous times over recent years without any repercussion from Ofcom.

In reply to a post by superspeed:

Or how about, sainsburys charges you extra £1.50 because you don't buy their bread with your shopping, as you buy tescos bread.

Not quite the same thing. Don't some utility suppliers offer cheaper services when taking both gas and electric?

Best regards,

In reply to a post by adslmax:

Hang on there, I have BT line rental with BT and broadband with plusnet for ADSL2+ unlimited at £9.99 per month, are you saying that I will be charged at £2.50 extra from October because I don't have line rental with Plusnet? That's sound bullying wording!

No, that's not the case. You won't be charged anything more fro your broadband. The email we send to you will explain the situation tailored to your own circumstances.

Regards,

In reply to a post by adslmax:

In reply to a post by superspeed:

According to this annoucment here, you will have to pay an extra 1.50 the same as me http://community.plus.net/forum/index.php/topic,1170...

It as I said above, it's because we don't have line rental with PN.

Well in this case, I will be leaving Plusnet as it disgraceful and cheeky to charged customer who are not line rental with Plusnet. Will complaints to Ofcom.

It's not the case for you.

Regards,

In reply to a post by Apprentice:

Is that happening now or from the October changes?

It happens now in most cases. There are exceptions though which I'll not go into as it's likely to confuse things even further. You're warned during the account change journey where this is the case though before you commit to anything.

Regards,

My email says:-

Quote
But as a valued Plusnet customer, we'd like to offer you 3 months half price fibre broadband if you take our great value Unlimited fibre broadband from £9.99 for 3 months, with £14.50 monthly line rental and inclusive Weekend calls for 18 months.
End Quote

But all customers can get that deal,even new ones, so I am not valued any more than Joe Soap. Thanks.

Changing prices in the middle of a contract stinks. As does Plusnet now.

In reply to a post by jonl60:

But all customers can get that deal,even new ones, so I am not valued any more than Joe Soap.

Existing customers are not offered that deal if following the normal upgrade journey.

Regards,