MPF (Metallic Path Facility) = Full LLU where both BB & phone line are provided by ISP. Like Sky & TT. Often causes problems, delays & downtime when you want to migrate away from the Full LLU ISP.

As opposed to SMPF (Shared MPF) = Partial LLU where BB is provided by ISP but phone is still by BTw. Like PN. Migrations are covered by the MAC process.

Note: "Provided" is not the same as "Billed".

Thanks XRaySpeX, I will be sticking to SMPF (current setup)

Is it possible to move from Sky fibre to Plusnet fibre yet, without first downgrading to ADSL?

If so, do Plusnet just send the router out as I already have the fibre modem from my Sky installation.

Hi there,

Yes, that process has now been fixed we're glad to say. I believe you're right about the engineer visit and modem not being required as you've already had both.

Hope that helps.

Thanks. I've about 1 month to run on my contract with Sky. Will your 9 months at £12.99 offer still be available then?

It's running until 12th November I believe, so yes you should have plenty of time

Thanks Matthew