Are these router stats OK?

Please could somebody tell me if these router stats look ok?
I am getting broadband drop outs - 3 times in the last 10 days.
Thanks for any help.

DSL Connection

Uptime: 1 day, 9:40:29

DSL Type: ITU-T G.992.5

Bandwidth (Up/Down) [kbps/kbps]: 840 / 8.475

Data Transferred (Sent/Received) [GB/MB]: 1,13 / 815,99

Output Power (Up/Down) [dBm]: 12,1 / 20,5

Line Attenuation (Up/Down) [dB]: 23,1 / 43,5

SN Margin (Up/Down) [dB]: 4,2 / 6,1

System Vendor ID (Local/Remote): TMMB / ----

Chipset Vendor ID (Local/Remote): BDCM / TSTC

Loss of Framing (Local/Remote): 19 / 0

Loss of Signal (Local/Remote): 3 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): -

Error Seconds (Local/Remote): 22.136 / 10

FEC Errors (Up/Down): 0 / 0

CRC Errors (Up/Down): 348 / 2.742

HEC Errors (Up/Down): 269 / 11.405

Speeds are good but errors look high. 3 LoS (your discons) & about 1 ES (Error Sec) every 39 secs.

Do you have any phone extension sockets?

Do Quiet Line Test, dial 17070, with just corded phone connected to test socket. Can you hear any noise?

Can you get the same stats from the hidden test socket behind faceplate of master? Monitor Uptime against ES, bearing in mind that Uptime is zeroised every LoS but ES isn't.

Do you know if you are on Interleaved or Fast Path? I think the latter. If so, expect no more than 1 ES per min.

In reply to a post by XRaySpeX:

Speeds are good but errors look high. 3 LoS (your discons) & about 1 ES (Error Sec) every 39 secs.

Do you have any phone extension sockets?

Do Quiet Line Test, dial 17070, with just corded phone connected to test socket. Can you hear any noise?

Can you get the same stats from the hidden test socket behind faceplate of master? Monitor Uptime against ES, bearing in mind that Uptime is zeroised every LoS but ES isn't.

Do you know if you are on Interleaved or Fast Path? I think the latter. If so, expect no more than 1 ES per min.

Thanks. I am plugged directly into the test socket - and leave it like that all the time since previous disconnection issues caused by now not in use extension sockets. Have done quiet line test, and can't hear any noise.
Should I request Plusnet to move me to Interleaved? Is there anything else I can do? Would BT Openreach look at my line?
Thanks again.

In the first post the uptime is 1 day, 9:40:29
Is this since you rebooted the router or since the last resync.
The reason for asking is that I believe the errror seconds etc don't reset on a resync only on a reboot

Edited by deleted (Tue 12-Nov-13 10:34:56)

It is since last resync.

Plusnet are on the case though, and at my request are turning on interleaving.

Thanks for the replies in this thread.

http://community.plus.net/forum/index.php/topic,1200...

In reply to a post by XRaySpeX:

bearing in mind that Uptime is zeroised every LoS but ES isn't.