Leaving PN

A friend is going to leave BT and going to BT.
She has her MAC but wants to leave in Jan.

She can select a date with BT in Jan, but what happens as I thought a MAC only lasts a certain period of time?

In reply to a post by DavidFinbarr:

A friend is going to leave BT and going to BT.
She has her MAC but wants to leave in Jan.

She can select a date with BT in Jan, but what happens as I thought a MAC only lasts a certain period of time?

Assume PN to BT

MAC's are valid for 30 days from issue.

Opps Yes PN to BT.

So MAC has to be valid on day of switch?
Any idea what would happen if MAC had expired and then tried to move?

In reply to a post by DavidFinbarr:

Opps Yes PN to BT.

So MAC has to be valid on day of switch?
Any idea what would happen if MAC had expired and then tried to move?

I believe it's possible to get a small charge and you will be requested to get a new MAC code.

I thought the rule was that the MAC had to be valid when entered into the order system. So if BT Retail take the MAC and submit it on day 28, but the migration is then actioned by BT Wholesale on day 40 it will not matter.

So all depends on when the MAC is put into the order system.

If it does expire then a new one can be obtained.

Thanks Saffy

Cheers for the reply

Ofcom and the MAC

You can edit the erroneous post until midnight . (Any post for up to 12 hours from posting).

In reply to a post by MrSaffron:

So all depends on when the MAC is put into the order system.

More specifically - AIUI it is when BT Retail put it into the Openreach order system.

When that would be if a January date had been selected when the customer places the order with BT Retail is something I don't know.