http://www.plus.net/home-broadband/line-rental-saver/
Things you need to know - No. 2

I know that but what would be wrong with them stating before signup on cancellation the line rental has to be paid fully?

oldjim seems to be indicating there is some kind of regulatory difference. Which makes no sense to me, have ofcom left some giant loophole?

Yes it's there all right. I didn't read that page sfaik I just selected it as an option during the order process and that didn't draw my attention to that condition. Doubtless there was a checkbox somewhere where I agreed that I had read all the T&C though.

In my case I don't care as the fibre contract runs longer than the line saver anyway.

In reply to a post by kwikbreaks:

That said the fibre contract is 18 months anyway.

True, but the point is that if you terminate the fibre contract early, you don't have to pay the full contracted amount for the remaining months, just a reduced amount. The difference with LRS is that you make an up-front payment which is not refundable.

Yes I realised the difference. Given the cost of terminating the fibre early I'm unlikely to do that anyway.

I'm moving away from VM and am unlikely to return as they have irritated me once too often. Only FTTC comes close to the speeds I've got used to and there is only one version of that albeit with a number of resellers.

The only way this Plusnet contract will be ditched by me before end of term is if the same thing happens as last time I ordered FTTC and Openreach don't bother arriving. If that happens I'll cancel due to that failure and get a full refund anyway. If I don't I'll be outside the VM penalty free period to cancel due to their price rise. I hope this won't happen as I'm tired of playing pricing games with VM and their cavalier approach to fixing congestion issues. As it happens since I ordered FTTC my local VM connection seems to have improved - I can only guess that the local torrent freak has completed downloading the internet.

In reply to a post by kwikbreaks:

The only way this Plusnet contract will be ditched by me before end of term is if the same thing happens as last time I ordered FTTC and Openreach don't bother arriving. If that happens I'll cancel due to that failure and get a full refund anyway.

I understand that you will be annoyed if that happens but cancelling for that reason is somewhat cutting off your nose to spite your face, as the chances of an Openreach no-show with Plusnet are the same as with any other ISP, BT included.

I'm fully aware of that but I only have a 30 day window to cancel cable penalty free. The initial lead time is nearly 3 weeks and I won't be cancelling until the new connection is in place. Last time around I had cancelled cable with a termination date two weeks after the FTTC install date. One engineer arrived and reinstalled the phone but the FTTC bloke was a no show. The date they scheduled to try again was another 3 weeks away and of course there is no guarantee that it wouldn't be another no-show.

Openreach are completely unaccountable and the genius in Ofcom who dreamed up the ida of an unaccountable monopoly service should be first up against the wall imo.

one reason isp's dont crack down on this is that when there is a no show openreach pay them compensation which = profit. In regards to openreach been unaccountable I agree with you fully.

You have no 3g or anything else as intermediate solution?

what happens if you inform VM you cancelling but giving them 2 months notice? I believe you can do that. So you tell them your intention to cancel within the 30 day window but just give them a longer notice period. Also it would have been better to wait till near the end of the 30 day period to even inform them, to buy time for this to get sorted out, good luck but I think changing the notice to 2 months might be a way to get more breathing room, to allow for a no show as well as any possible faults to get fixed.

What I can do and probably will in the event of a no-show is give 30 days notice nearer to my no penalty deadline and take a chance. If the worst comes to the worst I do have a MiFi and can get a 3GB sim off eBay.

Last time around I'd already cancelled and negotiated an upgrade and discount to stay with VM at the cost of a new minimum term. I could probably have survived on 3G then instead but I was pretty incensed with the casual way BT assumed I would take any old [censored] from them so I cancelled mostly to cost them money and waste their time as they had wasted mine.

This time VM have annoyed me enough to be more determined to go. A couple of months back I negotiated a discount instead of their second over inflation price rise in less than a year. We agreed a price which I'd assumed would last a year. Now they want another above inflation increase. If I accept it what's to say they won't want to jack the price up again in another couple of months? With my area congested already I'm not looking forward to the effects of virtually scrapping STM so they can still advertise unlimited plus yet another downstream speed increase. Plus there is still no sign of the originally promised 10% upstream.