Did you read my post about the username in the router?

Hi, thanks, yes I did but must confess I don't really understand. Where should I put this in? And I only have a @dsl2. net
All help is appreciated,

That's one of our old Metronet usernames I think!

You'll need to log in to the router, instructions should be in the booklet you got with the router.

Change the connection username to username@plusdsl.net

Get online:-
http://www.plus.net/support/broadband/hardware/techn...

Full guide :-
http://www.plus.net/support/broadband/hardware/techn...

Edited by Apprentice (Wed 15-Jan-14 16:38:48)

I know I am being thick, but where do I log in?? All I see is the error page!

Is there still a red light showing on the router or is it now green?

I don't know what colour the light is. I have had to go out after 10 hours of trying! Will be home later and report back.
Thank you all for your help so far.

Can you find a credit card sized white plastic card headed "Your router setup details"? It came with the router and instruction leaflet.

In your browser, type 192.168.1.254

That will ask you to log into the router. Username is admin, and the password is near the bottom of that card.

I don't remember the rest as I'm not using mine, but others have posted links to how to get to the internet username page.

Edited by RobertoS (Wed 15-Jan-14 17:15:48)

Hi Roberto's, I have done that step already. That page still showed an error with the internet connection.

So you have the username that you log into the PlusNet Member Centre with, say it is xxxx. Then the username to put into the connection field is [email protected] and the password is the same as your Member Centre login?

You are using upper and lower case correctly, and not confusing zero with the letter O?