In reply to a post by baby_frogmella:

But what about giving your customers a choice on whether they want this throttling/traffic management/whatever-you-want-to-call-it enabled on their line or not?

The thing is is it by line or overall? I've seen reps claim it's by line in one breath and then go on to talk about the overall network. As it happens I'm not overly concerned as I don't use the protocols ISPs frown on (torrents and nntp). I suspect that those complaining do rely on those protocols heavily. I do know that with the ISP I was with before I suffered from congestion and with Plusnet I don't - should I choose I can get downloads to run at close to maximum line speed at any time.

In reply to a post by kwikbreaks:

I suspect that those complaining do rely on those protocols heavily.

Some do, some don't. Personally I use a range of protocols and I don't believe in "protocol discrimination" on any level.

http://en.wikipedia.org/wiki/Net_neutrality

Also, like any network hardware, traffic management systems can and do go wrong, and there are instances where this has happened on Plusnet (and possibly many ongoing unreported incidences).

I don't want or need it, so Plusnet isn't for me.

They can add Pro and have all traffic in the top 2 queues. We have seen customers who have Pro with more problems using streaming etc due to the other types of traffic using all available bandwidth.

On the old products where there were overall rate limits the Pro add on had cost implications for Plusnet in that they had to factor in more bandwidth.

On Unlimited there is no cost implication as they have to factor in the bandwidth for people maxing the line anyway.

Should the Pro add-on be zero cost on Unlimited?

this I already suggested.

However my guess is plusnet dont want to make it free in the fear too many will tick it and if another ios5 day happens then there will be less bronze traffic to shove aside?

There is a Plan B. I doubt if Pro applies at that stage.

Good point. Perhaps then they could make it .50p a month which would discourage people selecting it for no reason other than someone who doesn't understand the traffic management posting on here that users should turn it on. It would also would encourage those that try it and find it makes no difference to turn it off again.

In reply to a post by baby_frogmella:

... Surely its wrong to have a 'one size fits all' approach? What if one of your customers wants P2P downloads given a higher priority over Netflix streaming?

What an excellent idea - why didn't I think of it? Ideal for the few people who like to watch jerky movies caused by constant buffering.

In reply to a post by Rastus:

In reply to a post by baby_frogmella:

... Surely its wrong to have a 'one size fits all' approach? What if one of your customers wants P2P downloads given a higher priority over Netflix streaming?

What an excellent idea - why didn't I think of it? Ideal for the few people who like to watch jerky movies caused by constant buffering.

Then why aren't people shifting in masses from BT, TalkTalk, Sky et al to PlusNet if their 'throttling' is the bestest thing ever? Traffic priority should be left up to the customer, not spoon fed by their isp.

I think that must people that use plusnet either don't see any noticeable problem with the traffic prioritisation (probably don't know it is there) or do know about it and either feel it is a benefit to their time sensitive traffic or do not see it as a problem.

People like yourself who do feel it is a problem are not with plusnet. The advantage of a market with lots of suppliers is that the suppliers can do different things and the customers can decide which ones suit them.

What I don't get is why you have such a big problem with them as I assume you aren't with plusnet so it doesn't affect you. If it was such a big issue to people then plusnet would be losing customers - I don't believe that is the case.