Plusnet Fibre Installed today, by Kelly Comms. They didn't have the modem extension kit with them that was ordered at sign-up. But, I did have my own extension cable. And they came about 10:00 am, not between 1:00 - 6:00pm , the time slot I selected at sign-up. They fitted an ECI modem, the Cab is a Huawei. I'm not too sure how important this miss-match is. They were quick and did a neat and tidy job.
This is my latest speed test:
http://www.thinkbroadband.com/speedtest/results.html...
So, the 35Mb quote seems correct. I would assume that if I could get more on the 80/20 provision, I would have to be hitting the maximum of 38Mb in the speedtest on the 40/10 that I am on now?

Well it's good that they did a good job, but no, I wouldn't think that is as good as your line can go. What does a BT Wholesale Performance Test have to say if you take the Further Diagnostics option of the initial results page? (Ignore all the Red instructions, just say yes you've done them).

Please copy and paste the full contents of both the down and up results text boxes .

Many thanks.
These are the results from the Further Diagnostics test:

Download speedachieved during the test was - 35.07 Mbps
For your connection, the acceptable range of speedsis 20 Mbps-38.72 Mbps .
Additional Information:
IP Profile for your line is - 38.72 Mbps

Upload speed achieved during the test was - 7.46Mbps
Additional Information:
Upstream Rate IP profile on your line is - 10 Mbps

Screen grab:
http://postimg.org/image/u3p8sc5jb/

Edited by deleted (Wed 09-Apr-14 00:09:32)

That means you are connected at the full 39999kbps. (IP Profile is 0.9679 of sync). So you could definitely get more. I would give it a go, it costs you nothing.

Thanks for the reply.
If I was to buy a Huawei modem from ebay and "flashed it" would that give me more info on what my line could do?

Yes.

Not sure if you need to go to that expense - first step would be to ask PN to put you on to 80/20.

I agree. As per my previous reply to him.

I've requested a move to 80/20. Should be done for tomorrow morning.

Edited by deleted (Thu 10-Apr-14 15:41:43)

Great . Let us know how it goes. I wonder if they'll remember to up the Current line speed for you, or if it will have to wait to update.

The IP Profile from the BTW Performance Test Further Diagnostics tell you, if the test speed is still 35Mbps or so.

You can also calculate your downstream sync speed within a few kbps from the IP Profile. Multiply it by 1.033. You can't do that with the upstream, it is 10Mbps now, will be 20Mbps after the upgrade.