Ticket 86089411

I added a post the other day, to another thread about disconnections, but guess it may not have been spotted today (maybe a busy day at PN) but wonder if someone in PN can take a look at the above ticket.

Link Information

Uptime: 0 days, 2:59:16

DSL Type: G.992.5 annex A

Bandwidth (Up/Down) [kbps/kbps]: 440 / 11,717

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 9.00

Output Power (Up/Down) [dBm]: 12.5 / 0.0

Line Attenuation (Up/Down) [dB]: 17.5 / 33.5

SN Margin (Up/Down) [dB]: 27.5 / 5.0

Vendor ID (Local/Remote): TMMB / IFTN

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 10 / 0

FEC Errors (Up/Down): NA / 4,308,857

CRC Errors (Up/Down): NA / 12

HEC Errors (Up/Down): 0 / 11

As you can see, another disconnection 3 hours ago took place today.
My Broadband Ping from TBB

Might be worth trying a "quiet line test", connect a corded phone into the TEST socket within the master socket (NTE5 type) then dial 17070 and take option 2 then listen for any type of noise.
If there is noise then report it as a voice fault to your calls/phone provider.