The farce continues, as of tomorrow morning it'll be 7 days since I was meant to be connected. Had to ring twice today, nothing has been done and I'm quite tired of speaking to people who don't seem to be able to fix my problem. Surely when you get a week into a fault, someone from the faults team should be assigned to the problem and call with updates. Instead of me having to ring a couple of times a day.

Finally online. Turns out the Openreach contractor connected to an extension line instead of the line from the pole!

Actual Openreach engineer came today and fixed it. Don't have time to test the connection at the moment, what's the best way of seeing what speeds I'm getting?

Use the speed tester from this site

In reply to a post by MrTAToad2:

Use the speed tester from this site

I managed to use my hacked modem. 76 down 18 up after a couple of days.