Just to update people, nothing, other than my FTTC date dropping from the end of this month to the end of the year (grrrrrrr) has changed, despite an SNR reset having apparently concluded by now. I messaged Chris a couple of times but he couldn't find anything initially and hasn't responded to my subsequent replies. Opened a new ticket (86296837) with broadly the same info but haven't had a response from CS yet.

What do your line stats look like now?

In reply to a post by RobertoS:

What do your line stats look like now?

Pretty much the same as before:

Downstream / Upstream

Line Coding(Trellis): On Off
SNR Margin (0.1 dB): 99 47
Attenuation (0.1 dB): 100 58
Output Power (0.1 dBm): 215 122
Attainable Rate (Kbps): 22220 20794

what is Line Coding(Trellis): On Off mean?

In reply to a post by adslmax:

what is Line Coding(Trellis): On Off mean?

I'm not sure, but since I posted this, CS have responded to my ticket and kicked off another SNR reset that actually seems to have gone through this time, resulting in these stats (and trellis back on for both):

Downstream / Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 29 56
Attenuation (0.1 dB): 100 58
Output Power (0.1 dBm): 210 122
Attainable Rate (Kbps): 22252 22637

BTW speed test:

Download speed achieved during the test was - 12.91 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 17.58 Mbps

I'm hoping this is the sort of thing that'l now hopefully just fix itself providing I don't get a bunch of dropouts?

In reply to a post by pcoventry76:

yes - the more stable the line the more the DLM will chill.

like mine stable for 66 days lol

You are now waiting for the Plusnet "Current line speed" to update to just below that IP Profile. It should happen by the morning. Or you could ring them and they can up it immediately. (It does cause a PPP disconnection so don't ask for it if someone is using the connection).

It should be 17.4Mbps I think. Possibly 17.5.

Edited by RobertoS (Thu 29-May-14 22:04:01)

It's rounded down to the nearest 0.1, so 17.5 would be correct.