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Standard User jchamier
(eat-sleep-adslguide) Sun 08-Jun-14 18:24:39
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Re: Plusnet charge to switch to Sky


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
This explains where the cost comes from - I wasn't aware that the LLU suppliers installed their own fibre kit in the exchange

From Mr Saffron's explaination in the fibre forum recently, the LLU suppliers install their own switches (alongside their ADSL DSLAMs / MSANs) and buy a Generic Ethernet Access (GEA) cable link product between their switches and the Openreach Fibre infrastructure.

TT and Sky are currently the only LLU network operators to buy into the GEA FTTC offering, they don't do FTTP (or FTTPoD I assume!).

James - plusnet unlimited fibre - 2 Jun 14 - 470m - Sync 55/9.4 (BT was 51/9.8)
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - PN BQM - PN speed - old BT speed
Administrator MrSaffron
(staff) Sun 08-Jun-14 19:16:35
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Re: Plusnet charge to switch to Sky


[re: jchamier] [link to this post]
 
The fttp hands over using the exact same fibre

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sun 08-Jun-14 19:17:50
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Re: Plusnet charge to switch to Sky


[re: RobertoS] [link to this post]
 
If migrating to full llu there should be no charge. Sounds like someone is trying to raise a cease fee or a charge for router

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User deleted
(deleted) Sun 08-Jun-14 19:46:45
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Re: Plusnet charge to switch to Sky


[re: MrSaffron] [link to this post]
 
This has been discussed at length in the Plusnet Forums and staff assured us that the charge is valid http://community.plus.net/forum/index.php/topic,1255...
Standard User adslmax
(knowledge is power) Sun 08-Jun-14 20:06:32
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Re: Plusnet charge to switch to Sky


[re: deleted] [link to this post]
 
Any migration over to LLU from BTW should be free of charge as I know most isp's charged fee to cancel BTW and move to other isp's LLU but it can be annoying mistaken by Plusnet's end. If the cancel order went through it too late I am afraid. But they should be FREE OF CHARGE if the customer have opt for migration transfer broadband from BTW to LLU.

P.S. Don't forget that I am the expert of migration from isp to isp as I done it hundred of times in the past!

Edited by adslmax (Sun 08-Jun-14 20:09:25)

Standard User deleted
(deleted) Sun 08-Jun-14 20:31:28
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Re: Plusnet charge to switch to Sky


[re: adslmax] [link to this post]
 
apparently the charge was added by Plusnet on 1st October 2013
Standard User 4M2
(knowledge is power) Sun 08-Jun-14 21:06:43
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Re: Plusnet charge to switch to Sky


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
apparently the charge was added by Plusnet on 1st October 2013


Certainly well before 1st Oct '13 I migrated from PN (broadband only, line rental with BT Retail) to Xilo with a MAC, initially on 20CN, then after a few weeks to TTB SMPF (line rental remained with BT Retail.) PN did not charge me for cessation of broadband on the line but I did initially migrate to 20CN and it's possible that Xilo absorbed the cost of cessation of broadband on my WLR line when I changed to SMPF? However broadband was perhaps never actually ceased on my WLR line but I guess it may be different for a PN WBC to a full LLU migration?
Standard User RobertoS
(sensei) Sun 08-Jun-14 23:30:25
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Re: Plusnet charge to switch to Sky


[re: 4M2] [link to this post]
 
Don't forget this is an FTTC >> FTTC migration so there may be differences.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User 4M2
(knowledge is power) Mon 09-Jun-14 00:59:06
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Re: Plusnet charge to switch to Sky


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Don't forget this is an FTTC >> FTTC migration so there may be differences.


Same physical copper pair to the premises though smile
Standard User deleted
(deleted) Mon 09-Jun-14 09:40:39
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Re: Plusnet charge to switch to Sky


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
This has been discussed at length in the Plusnet Forums and staff assured us that the charge is valid http://community.plus.net/forum/index.php/topic,1255...
It is not for Plusnet to decide what is a valid charge, that is down to the terms and conditions and the law.

This is a "recognised migration process", so the charge to the end user is clearly invalid - the wholesale costs and arrangement and jargon are not something an end user needs to be concerned about and doesn't need to swallow on Plusnet's behalf - there is no wholesale tracking fee or price clause in the Plusnet contract.

Who is it recognised by?
The OFFTA
Openreach
The industry in practice
Customers up and down the land, and any sensible interpretation of the term "migration"
Plusnet themselves in 2010 defined migration and recognised a move to LLU as such, they can't change the definition now just because their costs have gone up
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