Plusnet unlimited

10 years or so ago I used to be on Plusnet unlimited. Then they decided that they wouldn't provide that product any more and told us all to find alternative providers.
Now they are offering "unlimited" again, with an advert featuring that smug looking actor. Don't trust them. Ever. Find a reputable provider.

I went to Zen. They're great.

In reply to a post by ehnonymouse:

10 years or so ago I used to be on Plusnet unlimited. Then they decided that they wouldn't provide that product any more and told us all to find alternative providers.

On 30 January 2007 Plusnet was acquired by BT Group

PlusNet has changed over the past 10 years with respect to unlimited. I have been with them for the whole of that time. Unlimited really does mean unlimited now and they have the network to provide it at least as far as I am concerned.

I am glad that you have found an ISP in Zen who provide what you want at a price that you are willing to pay. I see no reason why you should use a 10 year old experience colour other people's view of what is available today.

Funny how, that in the 18 months that they re-introduced unlimited products, there has been not a single complaint posted that a user has had an issues with the volume of data they download. We have seen reports of people downloading hundreds of gig every month.

There are issues with Plusnet at the moment (e.g. long hold times on the phones and slow responses to tickets), but Unlimited being truly unlimited is absolutely not an issue.

Edited by jelv (Mon 07-Jul-14 08:29:56)

In reply to a post by ehnonymouse:

Don't trust them. Ever. Find a reputable provider.

That is totally out of order, possibly libellous.

PlusNet are very good - and a lot cheaper, better value and more unlimited than Zen, although the latter would be a good (if expensive) alternative, if you can afford them.

There is nothing wrong with Plusnet. I had FTTC Unlimited since February 2014 and before that ADFSL2+ Unlimited for over a year. Great service and cheaper. Zen support is only mon to fri only. But Plusnet support is 24/7 days a week.

In reply to a post by kasg:

In reply to a post by ehnonymouse:

Don't trust them. Ever. Find a reputable provider.

That is totally out of order, possibly libellous.

lol. Sounds like he has experience of their behaviour. Telling the truth is unlikely to be libellous.

In reply to a post by ehnonymouse:

10 years or so ago I used to be on Plusnet unlimited. Then they decided that they wouldn't provide that product any more and told us all to find alternative providers. ...

And for what do we deserve this trolling? Thank goodness being stuck on the "bad boys pipe" a whole decade ago hasn't scarred you for life(and I also remember the people involved trying to wreck this forum for everyone). If anyone is unhappy about their ISP they should move on and not continue to ruminate about it for 10 years.

I have been with PlusNet since 2005, you may ask why and the answer is because I have never has anything to complain about, my connection and speed have been good and whenever I have had any problems they have been sorted out in what I consider to be a reasonable time.

I have been on unlimited FTTP now for just over twelve months, I can and have downloaded as much as I want without any restriction, and never had a speed or connection drop since going onto FTTP.

I can also assure you that I don't have any particular loyalty to them they are just an ISP, if they had not delivered to my satisfaction I would have found another ISP that did.