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Edited by deleted (Sat 23-Aug-14 20:09:21)
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Edited by deleted (Sat 23-Aug-14 21:03:55)
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If you've cancelled due to the terms change, you shouldn't lose any of your LRS - BT would be obliged to refund pro-rata that too - you only lose your LRS if you move by your own choice, not by detrimental terms changes.
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Well, I am still not happy when my LRS go up next year with Plusnet. As I signed agreement two years contract with the same broadband/phone monthly cost. As I am not paying anymore than that! End of. If PN decide we will rise our line rental in September and again in 2015, then I will be off to somewhere else.
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If you've cancelled due to the terms change, you shouldn't lose any of your LRS - BT would be obliged to refund pro-rata that too - you only lose your LRS if you move by your own choice, not by detrimental terms changes.
Plusnet don't care. They say to me "You will lose all your LRS if you want to move to other isp because of line rental increase but your LRS isnt affect by the rise until next year" but that's NOT the only point. I rather keep my LRS for at least two years to remain £14.50 per month not £15.95 per month.
Edited by adslmax (Sat 23-Aug-14 21:33:37)
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I should have stayed with BT as a line rental (because no ones told me about BT Basic £15.40 every 3 months including £4.50 calls) as I was on the Employment Support Allowance on the support group. If I knew this, I wouldn't move to Plusnet but hang on, why isn't Plusnet not doing Plusnet Basic £15.40 every 3 months including £4.50 calls?
I better give Plusnet a call on Tuesday.
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Because PlusNet is not subject to the same USO obligations as BT
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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In that case after my LRS had expired, I will move my line back to BT and get BT Basic. But it NOT nice if Plusnet push FTTC charge of £2.50 extra without a phone with them. I will tell Ofcom to stop this as I felt it isn't fair.
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You can run Plusnet FTTC and VM 152Mbps?
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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You can run Plusnet FTTC and VM 152Mbps?
I don't have VM 152 anymore as I left them last February
Edited by adslmax (Sat 23-Aug-14 22:08:04)
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