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Standard User deleted
(deleted) Sat 20-Sep-14 14:56:02
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Re: Plusnet b/band customer, BT line customer?


[re: ian72] [link to this post]
 
Line rental only from Primus £8.75 if you go via broadbandchoices.co.uk
current link: -
http://www.broadbandchoices.co.uk/offers/providers/p...

Unlike BT, Plusnet is one of a few ISPs that does not require a specific line rental provider so shop around for the best deal.
Standard User Apprentice
(knowledge is power) Sat 20-Sep-14 15:19:15
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
http://www.moneysavingexpert.com/phones/home-phone-c...

I contacted the COT back in October 2013 and switched to PN for both BB and line rental as there were savings to be made by having both with PN.

"Touch wood" not had any problems to make me regret the move so far [crossed everything smiley] smile

plusnet user
Standard User deleted
(deleted) Sat 20-Sep-14 17:13:59
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
I am a former BT line and phone calls customer and switched over completely to Plusnet - my ISP since Feb 08 - in January 2014. Despite being an existing PN customer they did me a good deal on my existing ADSL2+ BB which reduced the monthly fee (for BB) to £2.50 for 6 months instead of £9.99.

Then, last month I upgraded to Fibre Optic. PN advised me that as my line couldn't manage the 76Mbps download, there was no point me paying extra for that (how many ISPs would be upfront like that?) and so they set me up on the 38Mbps download package. Given that they had introductory packages for new customers I asked what they could do for me. To my surprise they were very obliging and said as I was prepared to sign up for a 2 year contract, that they would do the Fibre Optic deal for just an extra one penny per month! Installation was free, BT Openreach supplied the modem free and I only had to pay £5.95 p&p for my otherwise free Fibre Optic Router.

My current package is:-
Plusnet Anytime Calls + Caller ID (=extra 99p), + BT Sport HD (£7.49/mo) + Fibre Optic Broadband (up to 38Mbps), all for £23.48/month + Plusnet Line Rental, which I pay annually via Line Rental Saver. That's also cheaper than BT's LRS product.

Apart from some slight drop off at busy times of the day I often seem to get the full 38Mbps down (sometimes slightly more) and 18.5Mbps up.

I have always been happy with Plusnet as an ISP and my opinion hasn't changed since I switched the telephone calls/line over to them as well.

So I would suggest asking if they can do a deal for you and see what they say. smile


PS: The only real fly-in-the-ointment with Plusnet is that they stil use Ofcom Market Areas to determine what customers pay, so if you are unlucky enough to be somewhere where BT is the only other provider, there will be a premium on the advertised price.

More info : Plusnet Market Rates


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Standard User XRaySpeX
(eat-sleep-adslguide) Sat 20-Sep-14 22:26:07
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
In reply to a post by Spruance:
somewhere where BT is the only other provider
Somewhere where BT was the only provider years ago when Ofcom did its classification.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User professor973
(experienced) Sun 21-Sep-14 00:44:25
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
You can get top customer service, really cheap calls and no contract tie-in for £11.22
http://www.zen.co.uk/home-office/voice/phone-service...

Standard User deleted
(deleted) Sun 21-Sep-14 08:56:05
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Re: Plusnet b/band customer, BT line customer?


[re: professor973] [link to this post]
 
Hum - I'd like to go to Zen in many ways, I experienced their c/m service some years ago via work and they were great. Line rental is fine but looking at it they appear to only offer fibre broadband & I'm not in the market for that at present. Appreciated though - will keep an eye on them

Herby
Standard User deleted
(deleted) Sun 21-Sep-14 08:59:38
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
Really useful thanks Spruance. I was going to say that I wasn't in the market for fibre but at that sort of price... smile I've certainly no real wish to leave Plusnet - they may not be the best but they sure as hell are not the worst (neighbour with Eclipse - "interesting" chats - c/m service appears to have not moved from where it was when I dumped them some years ago!). Certainly thinking about that before I call I think.

Cheers
Herby
Standard User ukwiz
(fountain of knowledge) Sun 21-Sep-14 09:45:48
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
In reply to a post by Herbalist:
Line rental is fine but looking at it they appear to only offer fibre broadband & I'm not in the market for that at present. Appreciated though - will keep an eye on them

Try here

David

BT (poor) -> Zen (excellent) -> O2 (started well, went downhill -> IDNet (No complaints - but 100GB cap) -> Zen (unlimited- but no ipv6)
Standard User deleted
(deleted) Sun 21-Sep-14 10:10:51
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Re: Plusnet b/band customer, BT line customer?


[re: ukwiz] [link to this post]
 
Thanks - missed that. I would love to do Zen again and I realise they would be very good but for 5.99 a month Plusnet simply aren't that terrible!

Cheers
Herby
Standard User Apprentice
(knowledge is power) Sun 21-Sep-14 15:08:33
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Re: Plusnet b/band customer, BT line customer?


[re: deleted] [link to this post]
 
As mentioned earlier there is this available from Zen: http://www.zen.co.uk/home-office/voice/phone-service...

If you don't get "the deal" from the PN COT do you want line rental and calls + BB as a bundle from one ISP or do you just want to move the LR and calls away from BT?

(Post edited a few times)

plusnet user

Edited by Apprentice (Sun 21-Sep-14 15:20:04)

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