My FTTC was down for about an hour between about 5pm and 6pm, I've only just noticed from the BQM. Modem didn't resync, just lost the session.

In reply to a post by adslmax:

Plusnet fibre are down with 172 ******** ip address. Couldn't get on. Plusnet forum say there is gateway problem! AGAIN this is the fifth times in 6 weeks now. Plusnet are going downhill.

http://community.plus.net/forum/index.php/topic,1327...

Well what do you expect when they are offering cheap cheap cheap?
you want higher availability - start paying for it.
you want better infrastructure - start paying for it.

Yes mine also went down during the evening so switched off and went off and did some clearing in the house.

In reply to a post by zom22:

Well what do you expect when they are offering cheap cheap cheap?

Please don't talk nonsense, I've been with Plusnet many times over the decades(including the last 18 months on FTTC) and they aren't any worse than anyone else.

Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:

1
2 48 ms 55 ms 47 ms lo0-central10.ptn-ag04.plus.net [195.166.128.193]
3 47 ms 47 ms 47 ms link-b-central10.ptn-gw02.plus.net [212.159.2.142]
4 47 ms 46 ms 47 ms xe-8-2-0.ptw-cr02.plus.net [212.159.0.118]
5 47 ms 47 ms 47 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 47 ms 47 ms 47 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 47 ms 47 ms 46 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 48 ms 48 ms 47 ms 132.185.255.149
11 47 ms 47 ms 47 ms fmt-vip72.telhc.bbc.co.uk [212.58.244.18]

Trace complete.

Still not connected via the bgn series of gateways thank goodness.

Edited by Apprentice (Sun 12-Oct-14 15:23:17)

In reply to a post by pcoventry76:

trust me when I say compared to wholesale prices, it's not that cheap

Obviously - that's how ANY business makes a profit.

If you look at the "Collated users online" graph....

How does one do that? Bear with me I'm a newcomer.

http://portal.plus.net/support/service/network_perfo...

The bottom graph. The higher ones I believe to be the individual Plusnet MSILs.

A few hours ago the big crash was showing. All of the affected ones being bng series.

Edited by RobertoS (Sun 12-Oct-14 21:22:11)

I've ended up on ptw-bng01 and download speeds are more variable. I had a quick look the Plusnet community forum (not a place I usually frequent) and I've seen only one report of lower speeds. Should such a problem as this have any bearing on speed?

Do those graphs include fibre users? Which gateway am I on?

C:\Windows\System32>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.244.18]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms dsldevice.lan [192.168.1.254]
2 19 ms 18 ms 19 ms 165.core.plus.net [195.166.130.165]
3 19 ms 19 ms 18 ms irb.11.pcl-cr02.plus.net [84.93.249.98]
4 21 ms 22 ms 19 ms ae1.ptw-cr02.plus.net [195.166.129.2]
5 19 ms 18 ms 19 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 20 ms 20 ms 19 ms kingston-gw.thdo.bbc.co.uk [212.58.239.6]
7 * * * Request timed out.
8 * * * Request timed out.
9 3284 ms 19 ms 20 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 21 ms 20 ms 19 ms 132.185.255.149
11 19 ms 19 ms 19 ms fmt-vip72.telhc.bbc.co.uk [212.58.244.18]

Trace complete.

C:\Windows\System32>