I know, seems like the worst time to do work that could possibly cause an outage...

Obviously a lot more serious if they're doing it during peak hours. Either that or they're to tight to pay the engineers overtime

Glad if surprised to say that we enjoyed unbroken service yesterday, despite too many of these outages since we joined PN in July. Maybe PN has taken a leaf from the Met Office and warns that a light breeze may become a hurricane, just in case

Well I got this today, seems too much of a coincidence not to be related

Service: Broadband
Posted: Wed, Dec 03 2014 at 12:02:07
Subject: Broadband Performance Issues (83886) - NEW

We're looking into a problem with one of our gateway routers, this is resulting in customers seeing sporadic packet loss and slow speeds.

This seems to be isolated to customers on the gateway known as PCL-AG07. If you're experiencing problems with packet loss please try logging into your router and disconnecting/reconnecting.

Our network engineers are continuing to investigate this issue and we will provide an update as soon as possible.

Edited by Mark07 (Wed 03-Dec-14 14:43:35)

Cleared at 15:01.

Posted: Wed, Dec 03 2014 at 15:01:11
Subject: Broadband Performance Issues (83886) - RESOLVED

This is an update to our previous post regarding a problem with one of our gateway routers.

Our network engineers have resolved the problem so customers should no longer be experiencing any issues.

Thats why I had crazy packet loss this morning I take it...

My Broadband Ping