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Standard User deleted
(deleted) Fri 10-Apr-15 17:08:24
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
In reply to a post by azrael316:
In reply to a post by azrael316:
When do school holidays end?


Wouldn't know, I don't have kids yet.


Apologies. I got the impression you had just done your GCSE in sanctimonious remarks recently.
Standard User deleted
(deleted) Fri 10-Apr-15 17:13:44
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
Nope. Did my GCSEs a LONG time ago. In fact I was in the school year to actually do them.

Im not trying to be sanctimonious, and i'm not sure you're trying to audition for a remake of One Foot in the Grave. wink

Just having worked in the industry for many years it gets my back right up when after, what is quite a short period, in reality, its immediately a major issue.

I have know faults that have gone one for far longer than 2 to 3 weeks, and have actually stretched into months. I hope yours doesn't take this long, and it likely wont.

But taking to a forum like this isnt going to make any difference at all, your best course is to keep on at PN and they will keep on at OR.

(I used to work there too, so I know keeping on at the faults team does work. wink )

YOu do have a thread about this on their forums I take it?
Standard User jchamier
(eat-sleep-adslguide) Fri 10-Apr-15 17:37:38
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Re: No phone for (nearly two) week(s).....!!!


[re: kasg] [link to this post]
 
In reply to a post by kasg:
In reply to a post by meldrew:
When do school holidays end?

Today.


Depends on the county. I'm on the border of Surrey and Hampshire, and the Surrey kids go back next week, the Hampshire kids have another week.

Surrey had week before and week after Easter. Hampshire had two weeks after Easter.

plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed


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Standard User kasg
(fountain of knowledge) Fri 10-Apr-15 18:12:55
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Re: No phone for (nearly two) week(s).....!!!


[re: jchamier] [link to this post]
 
Thanks, I was being too parochial.

Kevin

plusnet Unlimited Fibre - sync approx 67000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User jchamier
(eat-sleep-adslguide) Fri 10-Apr-15 18:17:32
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Re: No phone for (nearly two) week(s).....!!!


[re: kasg] [link to this post]
 
In reply to a post by kasg:
Thanks, I was being too parochial.

Its a nightmare for families who work across the county boundary, affects a lot of my colleagues. Shame there isn't more of a standard. :-/

plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
Standard User jelv
(knowledge is power) Fri 10-Apr-15 20:06:04
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
I'd suggest you keep an eye on http://roadworks.org to see if and when the work is planned.

jelv

Plusnet user since November 2001 - not sure for how much longer
Standard User broadband66
(fountain of knowledge) Mon 13-Apr-15 13:12:24
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
Worcestershire - another week off here!

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User deleted
(deleted) Mon 13-Apr-15 19:59:43
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
In reply to a post by azrael316:
But taking to a forum like this isnt going to make any difference at all, your best course is to keep on at PN and they will keep on at OR.

(I used to work there too, so I know keeping on at the faults team does work. wink )

YOu do have a thread about this on their forums I take it?


Useful advice. I have had effective contact with "faults" and the Community site has a lot of people bewailing the lack of communication between OR, PN and the customer.

Having been told that my problem is on hold for another week while OR sort themselves out I was completely taken by surprise when the phone rang today! Checking the line the broadband works too but with a low profile of only 2Mbps.

At this point I will wait to hear officially from PN and be thankful for small mercies but it is nice to know that so many others are in the same boat.
Standard User deleted
(deleted) Tue 14-Apr-15 08:55:10
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Re: No phone for (nearly two) week(s).....!!!


[re: deleted] [link to this post]
 
The speed will likely be down to the Dread Pirate DLM. wink

Faults will no doubt have info from OR by now, normally get it about 12 to 24 hours after the "appointment". wink
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