Plenty of better prices than Plusnet, especially for those on a Market 1 exchange. As for Customer service and tickets being ignored for a week, it was like that when I was with them two yeas ago. It has only got worse with BT bods pushing out the PN bods that helped here, they were the only decent help ever. The new call centre was supposed to sort problems but has not. I still see so many cockups when folk switch connection to Plusnet (I was hooked to another persons line) that don't happen to the likes of BT with all their customers. I remember getting flamed here for suggesting it was deliberate from OR, a view I still hold. Nothing has changed other than for the worse. Too many loss leading deals to haul in the mug-punters screwing the bottom line, which is what is now limiting VDSL upload - Saves them many pounds per month per customer.

Some of us get Talktalk Business service with decent UK support from a reseller at a decent price.

he will keep trapping till he gets banned again, or at least he will if he tangles with me. best to ignore the rudeness.

Yes, I nearly went with Pulse8 - they're local to me - maybe next time(would have had to have spent a couple of weeks on ADSL).

he will soon be banned again if rude to me, I am happy to take a ban myself to take him out again ... i can get by lol

first of all the stats where unavailable the other days and thats what I think AAuser was referring too... was he accurate in his suggestion.. no he wasn't.

I don't have any evidence to support PLusnet's figure being incorrect but does anyone have any to support they are... I didn't suggest they where wrong but did rightly point out that a figure was "Unavailable" and so I do question if one figure is incorrect then the current of future figures quoted by Plusnet may be incorrect.

Do you have any evidence to suggest that many of Plusnet's 850,000 customers aren't just a dissatisfied as myself... they might be on hold after all.

Well I am very happy with their service, especially still being able to keep tie-in free even for fibre. Customer service very good and I think a few others here have found the same. I appreciate though that some will be restricted by finances and will settle for a budget ISP - A little like buying a car I expect ... Lada or Roller lol

I hope that isn't TLM you are thanking, the only "T signature" I know of here. As for my surname, that's easily available through a lookup on my domain name. My approximate location is public knowledge on here. Well done, sleuth.

A poster pointed out that something and calling them a name is bullying tactics to try and after similar medium level infractions time to take action once more.

Threats to other users including hinting you know their home location breaks site rules at the very least.

+1 extra reason for suspension