I think they will still be reluctant. For the same reason as BT Consumer will not supply Infinity on lines estimated below 15Mbps. They need to keep the 10% level of customers at or above the headline speed for the specific product.

You'd have thought so but, for example: http://community.plus.net/forum/index.php/topic,1409...

So I then asked if I could have the 76mb package at the extra cost as that comes with up to 9.5mb upload. I was told I couldn't order that as my line will only support 22.4mb

Yes, it doesn't look too hopeful from that. Personal intervention by one of the reps would have sorted that out in the past, whether that will still work I do not know. I am glad I am on 80/20 and on a line with an estimate well above 40.

Thanks for this Roberto - so basically the attainable rate will still say whatever it says on 80/20.

I was wondering whether it used some kind of different profile, or if (because not as many tones are required) whether it would ramp back on power - I guess it's not nearly as sophisticated as I thought it might be!

I'm not absolutely sure that's true. I think it is.

I've just added some clarification to the earlier post.

It does of course know which Openreach product has been ordered by the ISP.

At the end of the first paragraph.

That appears to one of the most bonkers situations to emerge recently: the customer wants faster uploads, they are prepared to pay for 80/20, a product that is absolutely spot on for their needs is available from BTw (40/10) but Plusnet say no, only 40/2 is available as BTw won't accept an order for 80/20. End result the customer is moving to Zen.

Plusnet really are losing the plot!

Edited by jelv (Fri 26-Jun-15 16:39:43)

In reply to a post by jelv:

as BTw won't accept an order for 80/20.

I don't think that bit is true.