The SR102 Sky Hub I have is capped to 20Mb/s throughput between WLAN and WAN (as was the one I had before it). It is the maximum it can support, and checking through the Sky Forums and Sky User Forums, many others have found the same. Whether I'm in the same room, or other rooms, the result was the same, and a dead on 20Mb/s maximum throughput up until I am far enough away for signal to start dropping. This is true even with only one client connected in total and wireless.

Using an Asus RT-AC66U, Billion 8800 AXL and later a Draytek 2860AC all solved the problem. All three give much higher throughputs on both 2.4Ghz and 5Ghz bands (just under 90% of sync rate). Putting the other routers in the DMZ has been about the best "supported" method I could achieve, and this gave 30 - 100ms pings to bbc.co.uk and noticeable lag when gaming.

Wired clients with the SR102 don't experience the same issues (although still high 20ms pings to bbc.co.uk).

Admittedly I don't know about WLAN to LAN or WLAN to WLAN transfer speeds, it's not something that's a big deal for me.

It's all academic for me now though, since switching to another provider and using the Draytek, I get 8ms pings to bbc.co.uk and just under 95% of the sync rate) and my Sky connection goes away next week.

sounds like you have a faulty piece of kit then...

Also could you confirm if your using Sky Fibre or ADSL and what speed does your hub sync at ?

Also does the 20mbps affect just one wireless device or have you tested multiple devices to check its not a capability issue.

In reply to a post by mlmclaren:

sounds like you have a faulty piece of kit then...

Also could you confirm if your using Sky Fibre or ADSL and what speed does your hub sync at ?

This is with Sky fibre.

Also does the 20mbps affect just one wireless device or have you tested multiple devices to check its not a capability issue.

That would be two separate faulty pieces of kit then for me, and others on various forums that I've read have similar experiences too.

I have to admit that was my first thought too, until I did a bit of digging and found others having the same experience. By then I'd already started using my old RT-AC66U so to bypass the problem (then later a Billion 8800AXL as I was considering moving elsewhere, and more recently a Draytek 2860AC as I have moved elsewhere and am running two connections with redundancy as well as wanting a decent built in VPN).

For other reasons Sky did end up sending me a new Sky Hub after about 9 months of getting the original, so I thought I'd got nothing to lose by seeing if it was the same; it was.

With one client only (and connected by wireless) the maximum WLAN to WAN throughput I can get is 20Mb/s. With multiple clients admittedly they can top out at 20Mb/s each until all the bandwidth is consumed (so I can run three simultaneous clients at 20Mb/s download each).

I bought the magazine through my tablet on the Google Play store.

Right, thanks . Can you tell us the month or issue number please?

Sep 2015

[guffaw]
That's not the first magazine that has moved on from sticking next month's date on its current month's publication. Thanks, I'll see if I can find a copy easily.

If you have Chrome installed, go to the Play Store and buy a copy for £2.99 (or you may be able to get a free trial subscription*)

*Make sure you cancel before the trial runs out.

Thanks. Yes, I have Chrome. I'll see about skimming a paper copy first to see if its worth buying .

In reply to a post by RobertoS:

[guffaw]
That's not the first magazine that has moved on from sticking next month's date on its current month's publication.

They are the conservative ones; usually it is the month after next.