Yes, coming to this late but the change to 40/2 is extremely disappointing and likely to cost Plusnet my lines when I come to upgrade from adsl to fibre later this year

The telephone price rises - unfortunate but they happen - but I can live with them.

Removing the usage stats on their website - a shame as it was interesting to look at sometimes but that is there choice.

The cut in 24/7 support - more worrying - especially for my elderly parents etc. - in case there is a land line fault and especially if what I read about the online ticket system going is true.

But the decision to downgrade from 40/10 to 40/2 takes away much of the reason for many to upgrade from adsl to fibre in the first place - especially on lines which may not benefit from 80/20 speeds

I understand the cost reasons for doing so but at the very least, it could be offered as an option