Has this been raised on the plus net forum?

This issue has been very noticeable this weekend.

Took 5 minutes to install a 17mb app and currently waiting 1 day + to download OSX El Capitan

Worth noting on Virgin Media I'm getting 14.5Mb/s speeds ie near enough the full 150Mbps speed over WiFi (with their provided router) on the OSX upgrade. Is the issue only with Apple downloads and nothing else?

Just Apple downloads.

Plusnet support proving useless.

Seems as soon as I hopped gateway from bng03 to ag04 the speeds maxed out the connection again

In reply to a post by brandscill:

Seems as soon as I hopped gateway from bng03 to ag04 the speeds maxed out the connection again

pcl-bng02 to ptw-ag02 here and I can now preview songs in iTunes again that wasn't working. Cheers.

I've tried discussing it with support but they're not having any of it.

In reply to a post by brandscill:

I've tried discussing it with support but they're not having any of it.

I'm still in contract, but already looking where I might move to.

Hmmm, no changes then, amazing when you see posts from over a month ago resurrected to continue discussing the same issue.

I do say it is another thing I can confirm I have seen a drastic improvement on since leaving them!

In reply to a post by mlmclaren:

Hmmm, no changes then, amazing when you see posts from over a month ago resurrected to continue discussing the same issue.
I do say it is another thing I can confirm I have seen a drastic improvement on since leaving them!

It is a shame, I moved from BT Infinity in June 2014 and until about March 2015 had no problems whatsoever with Plusnet. Now 90% of the time things work, and I don't heavily use my connection - but when I can't download reliably from iTunes and its fixed by VPN to a friend on BT Infinity, I get annoyed.

I can't afford AAISP as I use over 100gb a month (video streaming) - and I really prefer static IP for some of the work things I need to do from the line.