I suspect I'm going to have to buy a 2700HGV and go over there myself...
The 2704n has one of the latest Broadcom chipsets and is extremely good on the ADSL side. I doubt that a 2700HGV will do any better or perhaps not as well.
The same can't be said of the Router side though.
If you want more detailed stats login with http://192.169.1.254/expert_user.html
If the connection has dropped a few times, there is probably something else going on. I'd suggest you get your friend to start a thread on Plusnet's forum and post the stats from the Helpdesk page and the detailed page logging in as mentioned above. Remember to remove serial numbers, usernames, MAC addresses and SSIDs from such posts.
I also suggest that you use the
BTW Performance Test directly (that's a live link, as mentioned by Roberto) rather than some other site that only redirects a user to part of the BT Tester.
ChrisAO
Plusnet customer since June 2003.