True, I will see what they will do, but same as you I was on 2mb lucky to get 2.50mb and now I got this so its alot better than before

My Speedtest

In reply to a post by 69bertie:

Been there, done that with Plusnet. Indeed your profile seems to mirror mine a lot. I too raised a fault but nowt became of it. They would only look at mine if it dropped below 64mb. If your speed drops below 80% they might look at it but don't raise your hopes too high. I started off high (over 70mb) but as more and more people have signed up for fibre, speeds have tailed off. Not that I'm complaining. 65mb compared to the estate universal speed of 1.4mb is a big difference. Hence the big sign up by most here and no doubt more cross talk. I just use it as is.

As for sudden tail offs i.e down to 54mb or lower, I put that down to congestion.

Just got in touch with Plusnet as they have never been in contact with me and its been well over 72 hours, they are going to forward it on to BT, they said the network in my area is overloaded, they are going to put me in another slot or something, on the circuit, I dont know if this will fix anything but he says it will, so I don't know...

All been fixed now

BT came out and changed my Broadband line on to another circuit not 74 - 75mb but its better

[img]http://speedtest.net.uk/result/1036666/[/img]

Just thought i'd update you all on this, speed has been great! and ive been getting 74mb all the night since the change they did. I've just been away for a week out of the country, came back and my speeds have dropped to 60mb now, I know its not much loss, but i'm not in the 70's now.

Been there, had speeds of 74mbps. Over time this has reduced to 64. Apparently due to cross talk at the cabinet.

Think yourself lucky, I also joined onto a new FTTC cab, started at 43-45MB last year, now its down to 31MB and a nice drop in dload speeds of 2mbit/s. Upload has always remained the same at about 7-8MB.

PlusNet cant do anything about it until it drops below BT's "recommended" minimum, which in my case would be 25MB.

BT suck.

My connection has dropped from 74 to 60.
Should plusnet be doing something about that ?

Crosstalk at the Cabinet. Nothing can be done as far as I'm aware.

Edited by wingco1 (Tue 01-Mar-16 22:15:50)

In reply to a post by wingco1:

Crosstalk at the Cabinet. Nothing can be done as far as I'm aware.

If it is. You would need to see the line stats to confirm that guess.

Welcome to my world! I had Plusnet fibre installed a year ago, brand new cabinet and I was one of the first to be installed in the village. Great speeds of 74-75mb for a couple of months and then slowly went downhill. Lucky if I get 60mb now, but has recently dropped to around 50-52mb during certain times.

I contaced Plusnet a few months ago and they said there were no faults on my line and my speed was as expected at around 60mb. My line is rated at 65mb so I think in their eyes anything between 50-65 is acceptable.

I would drop to the 35mb service but I need the high speed upload so stuck wth this for now. I guess there's not much I can do about i, but it's not really good enough when I'm paying a premium for 'extra' that is 25mb short of it's potential.