I know but ,£200 has come off my spending limit of my credit card and my bank told me plusnet can erase this instead of waiting for the amount to drop off. It's the principal .

Post deleted by MrSaffron

Staying within the rules means posts usually remain

Assuming that you have been reading the many replies what is it that you don't understand? Please explain and someone will I am sure spell it out for you.

Since you never submitted an order Plusnet know nothing about you nor do they have details of any reservation which would have occurred at the card verification stage. As has been said already this reservation will automatically drop off in a few days. Your problem has little to do with Plusnet other than that it was on the Plusnet site where you commenced an order, had your credit card checked and verified and then decided not to proceed. The same could have happened on a myriad of other sites. This exercise has cost you nothing other than any inconvenience you might have suffered as a result you having a short term reduction in the amount of credit available to you.

I would suggest that you consider asking your credit card company for your credit limit to be raised a little to avoid being inconvenienced when you next are in this situation.

Yea ,But there is one more step that plunset can do and it would disappear instantly.Why should I have my limit down by £200. Someone from Santandar told me that . I know I haven't lost the money but they must have a bank. But they don't want to do it or they don't know its possible . It's the first time I ever heard about it . There's nothing really more to talk about ...

Edited by deleted (Tue 08-Mar-16 23:11:17)

I doubt any merchant will ever do that.

There are systems in place, like the automatic drop off, which all merchants will use.

Matt

Come on! - You are just being deliberately awkward. Your limit is not down it is unchanged. The funds available within that limit are temporarilly reduced due to what you have done. Just accept that a) you have made an error and b) it will be automatically corrected in the next day or so.

For Plusnet to be able to communicate with Santander, with any meaningful detail (such as your name, account number/sort code, and transaction id), Plusnet would have to be able to find those details in their database.

Yet you've explained that your details have fallen into a black hole.

Until Plusnet suck them out of that black hole, they're unable to do what you want.

Even though a Santander agent has told you this is possible, it isn't. It is one reason why the transaction automatically unwinds itself after a few days.

But there is one more step that plunset can do and it would disappear instantly

Rubbish, what your post illustrates yet again is your inability to grasp what has happened and why and that if anyone is at fault it is more likely to be yourself. Plusnet don't have a clue as to who you are since you never submitted an application. Get over it and try and learn something from the experience since you appear to be very new to the world of using a credit card.

A bit ago I realised I had missed something. The early references by the OP to this fax are that Santander said it is Plusnet's bank that need to send it. Not Plusnet itself.

ROFL!

He really expects that to happen???