You seem to have missed what Oliver was replying to .

nope, he replied to a comment that suggested lithium was doing the greylisting, and I said thats why I been advising people to get their logs checked as that may show if and why that lithium is been greylisted by their providers.

Sorry, but that sentence makes no sense at all.

in what way? it makes perfect sense to me.

The point kasg and I are making is that lithium doing the greylisting is exactly the opposite of the site it sends emails to greylisting lithium.

The problem could be that lithium has been greylisted by one or more mail hosts, including Tsohost.

In reply to a post by Chrysalis:

in what way? it makes perfect sense to me.

I hardly know where to start. Do you want to try rewording it?

Have you contacted Tso yet? I'll probably raise a ticket shortly. Meanwhile, I've just received another "Your community is live!" email advising me to reset my password!

Edit: ticket raised.

Edited by kasg (Mon 11-Apr-16 17:43:03)

I got no idea what point kasg is making.

My point is this.

the receiving server greylists not the sending server
this means to diagnose any possible greylisting the log of the receiver needs to be examined

Thats it really.

lithium are not doing the greylisting as they are the sender.

In reply to a post by Chrysalis:

the receiving server greylists not the sending server
this means to diagnose any possible greylisting the log of the receiver needs to be examined

Indeed and I now understand your post in the context of previous posts, but taken on its own it still appears contradictory.

I received the first notification that I am aware of at about 5pm and just reset the password and it took less than 2 mins to come through - I am cloud at TSO and my mail generally go through something like mail3.eqx.gridhost.co.uk (and I suspect as much spam stuff switched off as possible)