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Just chatting with Plusnet customer services. I was having similar problems to yesterday's BT/Plusnet outage. Non responsive pages and slow connections to some sites
It does seem to be a very similar instance to yesterday, with a currently suspected outage at a different data centre. At the moment, this is speculation, but I believe it a power loss again
We've got staff on site now, and should get it up and running within the next few hours
Ah well...
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http://www.plus.net/supportpages.html?a=2&support_ac... says problem has been fixed!
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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It does. But that was for yesterday.
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Something is up this morning too. The Plusnet gateway checker (debug mode) shows a marked change of routing to yesterday lunchtime.
This was posted on the Plusnet community "BT Status Thursdy 21st July"
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Confirmed by Plusnet there is an issue today We have a Problem 21st July 2016 - Plusnet Twitter Feed
Edited by deleted (Thu 21-Jul-16 09:10:58)
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What is the point of a status page if it doesn't give the current status?
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Nothing showing when I checked the status page earlier.
Perhaps they are trying to update it via a plusnet connection?
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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You might think you're joking but a few years ago there was a major Plusnet outage that lasted for a few days (to be totally solved) and the reason they couldn't update the status page was that they couldn't reach it!
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Similar problems on BT Broadband again today.
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I can well believe it.
It's like the message on their phones to save you waiting you can view our website. How, if as it usually the case for phoning them: if you can't get the Internet?
Not enough thought goes into these things.
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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