In reply to a post by Oldjim:

could it be firmware related - this gives the options http://products.plus-payh.co.uk/firmware/

100% firmware related, a google of TG582n and 198.18.1 results in lots of noise about it.

Seems strange how PN just turn existing customers away rather than fix the issue.

Edited by deleted (Thu 22-Sep-16 22:48:22)

I should mention since looking into it more this thread over which has had posts about this issue for the last 2 years clearly shows the issue at PN.

https://community.plus.net/t5/Broadband/198-18-1-x-a...

Although reading the thread it also shows that PN have a fix for it... eventually

I wasn't privy to the conversation that went on between the end user and PN, I just know the result was that the only option was buy a router, or sign up to a new 24 month contract and get a free router, and that because of that they took the option to just leave for another provider at a much cheaper "new user" price and were supplied a new router with only a 12 month contract.

The router they sent me never worked, I just used my old hh3 for maybe 2 years and when that packed up I got a tp-link wr841n at Argos for less than £20. I can hardly believe how good this router is considering how little it cost.

I've had no problems at all with a TG582n on Windows 10 but I use OpenDNS. I'm struggling to understand what the Operating System version has to do with it.

The suggested google search reveals problem reports from before windows 10 and from ISPs worldwide.

Was that using the ADSL version of the router, or the FTTC version where one port connects to a VDSL modem?

According to that thread it looks like it's worth putting this into telnet:

"dns server config WANDownSpoofing=disabled"

I'm not a fan of WAN Down DNS Spoofing in any case, "helpful" features like this have a habit of going wrong.