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EE is a subsidiary company of BT Group, running on BT Wholesale. I've a feeling it may be BTW White Label rather than BT Retail or BT Business owned.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
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Aren't EE the same as Sky as far as networks are concerned?
Not at all. Majority of Sky users are LLU from their exchange (for ADSL) or handover node (for VDSL/Fibre) and then on Sky network all the way to the core.
EE Broadband is the ISP previously Orange, previously Wannadoo, originally Freeserve. They pay BTWholesale to run their internet service completely, from the home, down Openreach wires (ADSL) or fibre (VDSL) and then into BTwholesale's internet presence.
BTretail uses Openreach then BTwholesale to get to BTretail's ISP core then internet.
Plusnet uses Openreach then BTwholesale to get to the Plusnet ISP core then internet.
At every step is an opportunity for problems or enhancements and levels of service, and/or cost !
UK Broadband is complicated.
plusnet unlimited fibre 80/20 since 2 Jun 14 - Sync as of 7th Aug 16: 55,355/10,291 kbps with G.INP
17 years of UK broadband since 1999 ntl:cable modem trial -Router: Asus RT-AC68U with HG612 - BQM
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Thanks James, that is what I dimly remembered about EE. For hk11, James's explanation of EE is a good definition of White Label.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
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No doubt the wrong "flavour" and you would be charged anyway. 
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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I stand corrected, although my underlying point still remains.
Things are just too complicated for the average customer and ISPs seem only to happy to take advantage of this.
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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White lable? Is that like Red Bull, but instead of "gives you wings" it gives you wind! LOL
Keef- Sheerness Kent UK - Plusnet via Technicolor TG582N
Previously - EE, New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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UK Broadband is complicated.
Yeah, that's what I'm concluding. I don't think customer input will avail.
Just have to leave the switchover to Sky and PlusNet and cross fingers...
Is customer-requests-MAC-code not relevant to switching to Sky LLU?
Edited by deleted (Sat 26-Nov-16 16:38:33)
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Is customer-requests-MAC-code not relevant to switching to Sky LLU?
Not relevant to anyone, the new ISP (gaining provider) does all the work. Doesn't matter what the connection, except Virgin Media cable is separate. (As they don't use the Openreach phone wires).
Ofcom changed it about a year ago.
plusnet unlimited fibre 80/20 since 2 Jun 14 - Sync as of 7th Aug 16: 55,355/10,291 kbps with G.INP
17 years of UK broadband since 1999 ntl:cable modem trial -Router: Asus RT-AC68U with HG612 - BQM
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Adding to what jcamier says, MACs don't even exist any more.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 60000/14463kbps @ 600m. - BQM
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Cool - my last contract was a 24-month one, so it precedes the rejigging.
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