In reply to a post by lodge:

Your daughter will receive her cashback eventually, but sadly not within the promised timescale.

I was just about to join this topic complaining that my cashback is also getting suspiciously delayed, but no - got the 50 pound cheque in today's post. My line got activated on 25th Nov and today was less than a week until their self-imposed 30-day deadline (from date of the online claim)
(edit due to this forum changing the pound sign to 163. I don't want anyone to envy me for receiving a £50 cashback )

Edited by deleted (Wed 18-Jan-17 19:33:09)

It's changed the Subject line as well. (I've corrected it in this reply).

Due you mean cashback sites, e.g. Quidco and Topcashback, or do you mean vendors' sites that happen to have a cashback promotion?

I'm confused, because you refer to cashback sites, but then go on to mention a couple (Plusnet & BT) that aren't. Or do you mean you bought BT or Plusnet packages via an external site such as Quidco, but never got the money?

I know it sounds as if I'm being pedantic, but it's curiosity, really, as I cancelled my Topcashback account this week, due to never getting any money - and getting sick of the monthly emails telling me I still didn't get any money. I once made the princely sum of 89p somehow - can't remember how - and that was such a faff to claim (I think I decided to have it credited to my Amazon gift card account, as it boosted the value), that the effort was greater than the reward.

So I finally decided: Enough! I haven't used this, I'm never really going to use it - Goodbye!

But, as MrSaffron says, if the deal is direct with the vendors - not a 3rd party site that relies on tracking - I have usually got my money...eventually.

I'm inclined to agree, though, that an up-front discount is preferable. Forking out and then having to claim some of it back does seem unnecessarily long-winded, and they must rely on a certain proportion of people forgetting or not bothering.

I meant cashback sites. I have never had a problem, or even significant delay, with vendor cashback promotions.

I'm 150 miles away so, as she's happy with speed, we'll leave it alone right now.

I had got her to buy a cheap corded phone and it does mean free calls to each other rather than always using Three.

It's a master socket with no extensions. She tried, at my instigation, to get OR engineer to fit a filter plate but he said that was for fibre only. As there was snow on the ground he just wanted to get moving.

I've given her plenty of unused splitters.

Matter resolved by community gaffer at 1pm yesterday.

Initial sales person had applied wrong code.